CORPORATE TRAVEL CONSULTANT - AFTER HOURS/WEEKENDS ONLY

Memphis, TN, USA|Remote

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $1.00

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

401(k)

Paid training

remote work

flexible scheduling

Premium weekend pay

Ongoing Professional Development

Job Description

ADTRAV Travel Management, founded in 1977, is a leading travel management company with over four decades of expertise in corporate, government, vacation, group, meetings, and incentive travel programs throughout the United States. With a commitment to excellence and service, ADTRAV has consistently grown to rank among the top business travel management companies nationally. They offer tailored travel solutions and exceptional customer support to ensure a seamless and efficient travel experience for their diverse client base.

ADTRAV is currently looking for a Corporate Travel Consultant for an After Hours/Weekend Only role. This position is designed for those who thrive... Show More

Job Requirements

High school diploma or equivalent
minimum 2 years of experience booking domestic and international travel
proficiency in using Sabre GDS system
strong knowledge of travel industry codes and regulations
understanding of government travel policies and federal regulations
excellent communication skills
ability to work weekends only with shifts from 6am to 11pm CT on Saturdays and Sundays
ability to work remotely and maintain confidentiality
ability to sit for extended periods
willingness to obtain security clearance
ability to pass all background and reference checks

Job Qualifications

High school diploma or equivalent
at least 2 years of experience booking domestic and international travel
experience using a GDS system
Sabre required, Amadeus a plus
highly knowledgeable of city, airline, hotel, and car rental codes
knowledgeable of government travel requirements, visas, and passports
understanding of federal travel regulations, Fly America Act and Open Skies Agreement
strong computer and typing skills
demonstrated experience learning and using technology
ability to consistently deliver excellent customer service
experience with Microsoft Office suite
excellent English written and verbal communication skills
excellent listening skills
strong attention to detail with emphasis on accuracy and quality
highly self-motivated and able to manage multiple priorities
strong organizational and problem-solving abilities
ability to communicate ideas clearly and concisely
able to present a professional and positive demeanor
ability to work remotely and meet company home-office requirements
able to sit and work at a computer for extended periods
able to maintain confidentiality
able to work weekends only schedule
able to obtain security clearance
able to pass credit, criminal, and background checks

Job Duties

Answer calls and emails promptly from clients who are requesting new travel arrangements or changes to existing itineraries
utilize Sabre to book and issue airline, hotel, car, and other reservations, accurately and efficiently
maintain sufficient account knowledge to assist clients without delay
check queues daily to ensure accuracy and that all issued tickets are complete
maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
provide travel expertise to clients
send quotes for international travel
break rules down to see if there are restrictions or are non-refundable, understand open skies and FAA rules
meet KPIs as outlined by management including productivity and transactions, maintain consistent attendance and adherence to the schedule
communicate with airlines on flight changes, seating, and upgrades and provide updates to the client as needed
follow ADTRAV policies, procedures, and approved workflows on how to service travelers
provide excellent customer service in every interaction with travelers, show empathy and be able to identify and solve traveler issues
communicate effectively with other agents and employees to solve problems, gather information, and service travelers
become knowledgeable in ADTRAV's industry and customer base
participate in ongoing training to continuously build knowledge and skills in the industry
represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients
adhere to company policies and procedures
other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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