CORPORATE TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401(k)
Paid Time Off
quarterly bonuses
Job Description
ADTRAV Travel Management, established in 1977, is a highly respected leader in the business travel industry with over four decades of expertise in managing extensive and diverse travel programs. With a solid reputation for excellence, ADTRAV has developed comprehensive travel solutions tailored to corporate clients, government agencies, vacationers, group travel planners, meetings, and incentive travel facilitators across the United States. The company’s consistent growth and dedication to client satisfaction have positioned it as one of the top business travel management firms nationally. Operating with a focus on strategic travel management, ADTRAV supports clients by simplifying travel complexities, reducing costs, and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience booking domestic and international travel
- Experience with Sabre GDS system
- Knowledge of travel codes and regulations
- Strong computer and typing abilities
- Excellent English communication skills
- Ability to work evening, night, weekend shifts
- Ability to work remotely in compliance with company policy
- Ability to maintain confidentiality
- Ability to pass credit and background checks
- Ability to obtain security clearance
- Able to sit for extended computer work periods
Job Qualifications
- High school diploma or equivalent
- At least 2 years of experience booking domestic and international travel, with complex international travel preferred
- Experience using a GDS system, Sabre required, Amadeus a plus
- Knowledgeable of city, airline, hotel, and car rental codes
- Familiarity with government travel requirements, visas, and passports
- Understanding of federal travel regulations including Fly America Act and Open Skies Agreement
- Strong computer and typing skills including efficient navigation and shortcut use
- Experience learning and using technology effectively, with ability to multitask across multiple applications and monitors
- Demonstrated ability to deliver excellent customer service both internally and externally
- Proficiency with Microsoft Office suite including Outlook, Word, and Excel
- Excellent English written and verbal communication skills
- Strong listening abilities to understand and respond to traveler needs
- High attention to detail emphasizing accuracy and quality
- Self-motivated with ability to manage multiple priorities independently
- Strong organizational and problem-solving skills
- Clear and concise communication skills with openness to feedback
- Professional and positive demeanor with clients and coworkers
- Ability to work remotely meeting company home-office standards
- Capacity to sit and work at a computer for extended periods
- Ability to maintain confidentiality of company and client information
- Willingness to work evening, night, overnight, and weekend shifts typically between 7pm-7am CT
- Ability to obtain security clearance for high-level security accounts
- Successful completion of credit, criminal, and employment background checks
Job Duties
- Answer calls and emails promptly from clients requesting new travel arrangements or itinerary changes
- Utilize Sabre to book and issue airline, hotel, car, and other travel reservations accurately and efficiently
- Maintain sufficient account knowledge to assist clients without delay
- Check queues daily to ensure accuracy and completeness of issued tickets
- Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
- Provide expert travel advice and quotes for international travel, interpret travel rules including restrictions, non-refundable tickets, open skies, and FAA regulations
- Meet key performance indicators including productivity, transaction volumes, and consistent schedule adherence
- Communicate with airlines regarding flight changes, seating, upgrades, and keep clients updated
- Follow ADTRAV’s policies, procedures, and approved workflows to service travelers effectively
- Deliver excellent customer service with empathy, identifying and solving traveler issues
- Collaborate effectively with agents and employees to resolve problems and gather information
- Participate in ongoing training to build knowledge and skills continuously
- Represent ADTRAV by embodying company values and maintaining effective working relationships
- Adhere to company policies and complete other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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