CORPORATE TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
401k
Paid Time Off
Job Description
ADTRAV Travel Management, founded in 1977, is a well-established and reputable company with over four decades of experience in the travel management industry. Over the years, ADTRAV has grown steadily to become one of the top business travel management companies in the United States. The company’s extensive expertise covers a wide variety of travel programs, including corporate, government, vacation, group, meetings, and incentive travel. ADTRAV prides itself on delivering tailored travel solutions that meet the specific needs of each client, ensuring a seamless travel experience that balances efficiency, cost-effectiveness, and superior customer service.
ADTRAV operates as a full-service travel manage... Show More
ADTRAV operates as a full-service travel manage... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of corporate, government, or complex international travel booking experience
- Proficient in Sabre GDS system
- Knowledge of city, airline, hotel, and car rental codes
- Familiarity with government travel regulations, visas, and passports
- Understanding of federal travel policies including Fly America Act and Open Skies Agreement
- Strong computer skills with typing proficiency
- Ability to navigate multiple applications and monitors
- Excellent customer service skills
- Proficient with Microsoft Office (Outlook, Word, Excel)
- Strong English communication skills
- Strong listening and attention to detail
- Highly self-motivated and organized
- Ability to work independently and manage priorities
- Ability to maintain confidentiality
- Availability to work varied evening, night, and weekend shifts
- Ability to obtain security clearance
- Willingness to undergo background checks
Job Qualifications
- High school diploma or equivalent
- At least 2 years of experience booking domestic and international travel
- Experience using a GDS system, Sabre required
- Knowledge of city, airline, hotel, and car rental codes
- Knowledgeable of government travel requirements, visas, and passports
- Understanding of federal travel regulations, Fly America Act, and Open Skies Agreement
- Strong computer and typing skills
- Ability to use multiple applications and monitors
- Experience in delivering excellent customer service
- Proficient in Microsoft Office suite
- Excellent English written and verbal communication skills
- Strong listening skills
- Attention to detail with emphasis on accuracy
- Highly self-motivated with ability to manage multiple priorities
- Strong organizational and problem-solving skills
- Ability to communicate clearly and receive feedback
- Professional and positive demeanor
- Ability to work remotely and independently
- Ability to sit and work at a computer for long periods
- Ability to maintain confidentiality
- Ability to work evening, night, overnight, and weekends
- Ability to obtain security clearance
- Ability to pass credit, criminal, and employment background checks
Job Duties
- Answer calls and emails promptly from clients requesting new travel or itinerary changes
- Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently
- Maintain sufficient account knowledge to assist clients without delay
- Check queues daily to ensure ticket accuracy and completeness
- Maintain service non-stop programs such as preferred vendors, waiver/favors, RezCritiques, and vacation referrals
- Provide travel expertise to clients including international travel quotes and breaking down rules
- Meet KPIs including productivity and attendance
- Communicate with airlines on flight changes, seating, and upgrades, providing updates to clients
- Follow ADTRAV policies, procedures, and approved workflows
- Provide excellent customer service with empathy and problem-solving
- Communicate effectively with other agents and employees
- Participate in ongoing training to enhance industry knowledge
- Represent ADTRAV by embracing company values and maintaining relationships
- Adhere to company policies
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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