CORPORATE TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401(k) Plan
Paid Time Off
Job Description
ADTRAV Travel Management, established in 1977, is a leading travel management company with over four decades of industry experience. Known for its steady growth and exceptional service, ADTRAV specializes in managing a broad spectrum of travel programs including corporate, government, vacation, group, meetings, and incentive travel across the United States. Ranking among the top business travel management companies in the nation, ADTRAV is committed to delivering comprehensive travel solutions tailored to the unique needs of its diverse clientele. The company prides itself on combining industry expertise with innovative technology to streamline travel planning, ensuring clients receive efficient, cost-effective, and personalized... Show More
Job Requirements
- High school diploma or equivalent
- At least 2 years of experience booking domestic and international travel
- Experience using a GDS system, Sabre required, Amadeus a plus
- Knowledge of city, airline, hotel, and car rental codes
- Familiarity with government travel requirements, visas, and passports
- Understanding of federal travel regulations, Fly America Act and Open Skies Agreement
- Strong computer and typing skills
- Demonstrated experience learning and using technology
- Ability to deliver excellent customer service
- Experience with Microsoft Office suite
- Excellent English communication skills
- Excellent listening skills
- Strong attention to detail
- Highly self-motivated
- Strong organizational and problem-solving skills
- Clear and concise communicator
- Professional and positive demeanor
- Ability to work remotely
- Ability to sit for extended periods
- Ability to maintain confidentiality
- Availability for evening, night, overnight, and weekend shifts
- Ability to obtain security clearance
- Successful background check
Job Qualifications
- High school diploma or equivalent
- Minimum two years of experience booking domestic and international travel
- Experience with a GDS system, Sabre required, Amadeus preferred
- Knowledge of city, airline, hotel, and car rental codes
- Familiarity with government travel requirements, visas, and passports
- Understanding of federal travel regulations including Fly America Act and Open Skies Agreement
- Strong computer skills and ability to navigate multiple programs efficiently
- Demonstrated aptitude for learning new technologies
- Proven ability to deliver outstanding customer service
- Proficient in Microsoft Office suite (Outlook, Word, Excel)
- Excellent written and verbal communication skills
- Strong listening skills with the ability to understand and clarify client needs
- High attention to detail with accuracy and quality focus
- Self-motivated with strong organizational and problem-solving abilities
- Effective communication skills open to feedback and direction
- Professional and positive demeanor with clients and coworkers
- Ability to work remotely meeting home-office requirements
- Capacity to work extended periods at a computer
- Ability to maintain confidentiality of company and client information
- Willingness to work evening, night, overnight, and weekend shifts
- Ability to obtain security clearance for high-level accounts
- Successful completion of credit, criminal, and employment background checks
Job Duties
- Answer calls and emails promptly from clients requesting travel arrangements or itinerary changes
- Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently
- Maintain sufficient account knowledge to assist clients rapidly
- Check queues daily to ensure all issued tickets are accurate and complete
- Maintain and support service non-stop programs such as preferred vendors and vacation referrals
- Provide expert travel advice to clients including international travel quotes and regulation guidance
- Meet key performance indicators and maintain consistent attendance and schedule adherence
- Communicate with airlines on flight changes, seating, and upgrades and update clients accordingly
- Follow ADTRAV policies, procedures, and workflows for traveler service
- Deliver excellent customer service with empathy and problem-solving skills
- Collaborate effectively with other agents and employees to resolve issues and share information
- Engage in ongoing training to enhance industry knowledge and skills
- Represent ADTRAV’s values and maintain positive relationships with employees, partners, vendors, and clients
- Adhere strictly to company policies and procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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