CORPORATE TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $1.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible spending accounts
401k
Paid Time Off
Job Description
ADTRAV Travel Management, established in 1977, has accumulated over four decades of expertise in the travel industry, specializing in managing corporate, government, vacation, group, meetings, and incentive travel programs across the United States. With a reputation for steady growth and excellence, ADTRAV is recognized as one of the leading business travel management companies nationally. The organization prides itself on delivering tailored travel solutions that meet the complex needs of a diverse clientele, leveraging its extensive industry knowledge, advanced technology, and dedicated service. ADTRAV's commitment to customer satisfaction and innovation makes it an outstanding place for professionals seeking a dynamic career... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years experience in booking domestic and international travel
- Experience with GDS systems, particularly Sabre
- Knowledge of airline, hotel, and car rental codes
- Understanding of government and federal travel regulations
- Strong computer knowledge and typing skills
- Ability to multitask and use multiple software programs
- Excellent customer service skills
- Proficiency in Microsoft Office
- Strong communication and listening skills
- Attention to detail and accuracy
- Self-motivated and organized
- Ability to work evenings, nights, weekends, and overnight shifts
- Must be able to obtain security clearance
- Must pass credit, criminal, and employment background checks
- Ability to work remotely maintaining confidentiality
- Able to work extended hours seated at a computer
Job Qualifications
- High school diploma or equivalent
- At least 2 years of experience booking domestic and international travel, complex international preferred
- Experience using a GDS System, Sabre required, Amadeus a plus
- Knowledgeable of city, airline, hotel, and car rental codes
- Familiar with government travel requirements, visas, and passports
- Understanding of federal travel regulations, Fly America Act, and Open Skies Agreement
- Strong computer and typing skills
- Experience with multiple applications and monitors
- Ability to deliver excellent customer service
- Experience with Microsoft Office suite including Outlook, Word, and Excel
- Excellent English written and verbal communication skills
- Strong listening, attention to detail, and organizational skills
- Self-motivated with the ability to manage multiple priorities
- Ability to communicate clearly and accept feedback
- Professional and positive demeanor
- Ability to work remotely and maintain confidentiality
- Able to work evening, night, overnight, and weekend schedules
- Ability to obtain security clearance
- Pass credit, criminal, and employment background checks
Job Duties
- Answer calls and emails promptly from clients requesting new or changed travel arrangements
- Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately
- Maintain up-to-date account knowledge to assist clients efficiently
- Check queues daily to ensure ticket accuracy and completeness
- Maintain service programs such as preferred vendors and vacation referrals
- Provide travel expertise and send international travel quotes with rule analysis
- Meet KPIs including productivity, transactions, and attendance
- Communicate flight changes, seating, and upgrades with airlines and update clients
- Follow ADTRAV policies and approved workflows for traveler service
- Provide excellent customer service demonstrating empathy and problem-solving skills
- Collaborate effectively with agents and employees to resolve issues
- Participate in ongoing training to build industry knowledge and skills
- Represent ADTRAV values and maintain professional relationships
- Adhere to company policies and perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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