CORPORATE TRAVEL CONSULTANT - AFTER HOURS/EVENING/WEEKENDS

Savannah, GA, USA|Remote

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $23.00 - $1.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

flexible spending accounts

401(k)

Paid Time Off

Job Description

ADTRAV Travel Management, founded in 1977, is a leading business travel management company with over four decades of experience in providing comprehensive travel solutions to corporate, government, vacation, group, meetings, and incentive travel programs across the United States. With a rich history of steady growth, ADTRAV has established itself as one of the top travel management companies in the nation, known for its dedication to customer service, innovative technology, and strong industry relationships.

As a full-service travel management company, ADTRAV offers tailored travel programs designed to meet the unique needs of each client, ensuring seamless travel experiences whether fo... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years experience booking domestic and international travel
Experience with Sabre GDS system
Knowledge of city, airline, hotel, and car rental codes
Understanding of government travel requirements, visas, and passports
Familiarity with federal travel regulations including Fly America Act and Open Skies Agreement
Strong computer and typing skills
Ability to use multiple applications and monitors simultaneously
Excellent customer service skills
Proficiency with Microsoft Office suite
Strong English communication skills
Excellent listening and attention to detail
Self-motivated with ability to multitask
Strong organizational and problem-solving abilities
Ability to communicate clearly and accept feedback
Professional demeanor
Ability to work remotely according to company policies
Ability to work evening, night, overnight, and weekend shifts
Ability to obtain necessary security clearance
Successful background checks including credit and criminal
Ability to maintain confidentiality

Job Qualifications

High school diploma or equivalent
At least 2 years of experience booking domestic and international travel, complex international travel a plus
Experience using GDS systems, Sabre required, Amadeus a plus
Knowledge of city, airline, hotel, and car rental codes
Familiarity with government travel requirements, visas, and passports
Understanding of federal travel regulations including Fly America Act and Open Skies Agreement
Strong computer and typing skills with ability to navigate multiple programs efficiently
Experience learning and using technology with multiple applications and monitors
Demonstrated ability to consistently deliver excellent customer service
Proficiency with Microsoft Office suite including Outlook, Word, and Excel
Excellent written and verbal communication skills in English
Strong listening skills with ability to clarify traveler needs
Detail oriented with emphasis on accuracy and quality
Highly self-motivated, able to manage multiple priorities and work independently
Strong organizational and problem-solving skills
Clear and concise communication skills with openness to feedback
Professional and positive demeanor with internal and external customers
Ability to work remotely meeting company home-office requirements
Ability to sit and work at a computer for extended periods
Ability to maintain confidentiality of company and client information
Ability to work a schedule including evenings, nights, overnight shifts, and weekends
Ability to obtain security clearance for high-level security accounts
Successful passing of credit, criminal, and employment reference background checks

Job Duties

Answer calls and emails promptly from clients requesting new travel arrangements or changes to existing itineraries
Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently
Maintain sufficient account knowledge to assist clients without delay
Check queues daily to ensure accuracy and completeness of issued tickets
Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals
Provide travel expertise to clients
Send quotes for international travel and explain restrictions or non-refundable rules
Meet KPIs including productivity, transactions, consistent attendance, and schedule adherence
Communicate with airlines regarding flight changes, seating, upgrades and update clients accordingly
Follow ADTRAV policies, procedures, and approved workflows for servicing travelers
Provide excellent customer service showing empathy and problem-solving skills
Collaborate effectively with other agents and employees
Acquire knowledge of ADTRAV's industry and customer base
Participate in ongoing training to enhance skills and industry knowledge
Represent ADTRAV by upholding company values and maintaining professional relationships
Adhere to company policies and procedures
Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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