Corporate Support Manager - (Full Service) - Concord Hospitality Enterprises, Raleigh, NC
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $102,610.00 - $115,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
travel allowance
Professional development opportunities
Employee Discounts
Job Description
Concord Hospitality Enterprises is a prominent hospitality management company known for its dynamic portfolio of full-service and premium brand hotels. With a commitment to excellence, Concord Hospitality emphasizes operational efficiency, brand consistency, and exceptional service standards across all its properties. As a reputable player in the hospitality industry, Concord supports a broad range of hotel types including luxury, focused-service, and full-service accommodations, ensuring tailored guest experiences that meet and exceed expectations. The company fosters a workplace culture that values leadership development, team collaboration, and adherence to brand standards, making it an ideal environment for professionals seeking growth and success in... Show More
Job Requirements
- Minimum two years of full service or premium hotel experience as a General Manager
- Knowledge of multiple full service and premium brand standards and operating procedures
- Ability to complete annual budgets and attend budget meetings
- Knowledge of food and beverage POS systems
- Knowledge of multiple brand PMS systems
- Willingness to travel 80-85 percent
- Ability to work independently and manage remote assignments effectively
Job Qualifications
- Minimum two years of experience as a General Manager in full service or premium hotel brands
- Familiarity with full service and premium brand standards and operating procedures
- Proven ability to prepare and manage annual budgets
- Knowledge of food and beverage point-of-sale systems
- Skilled in multiple brand property management systems
- Strong leadership and mentoring skills
- Excellent problem-solving and analytical abilities
- Effective communication and interpersonal skills
Job Duties
- Assume responsibilities and roles of vacant General Manager positions and other leadership positions in properties undergoing transitions
- Assume new General Manager development and training, personally and by assigning a mentor
- Assist in recruiting new leadership and associates while on assignment
- Be familiar with multiple brand standards and operating procedures
- Operate and train others on multiple property management systems
- Complete annual budgets and attend budget meetings
- Conduct performance reviews and investigate operational problems
- Develop and implement long-range plans
- Assist in capital expenditure plans
- Ensure strong training and development plans
- Analyze financial and satisfaction metrics for corrective actions
- Perform asset evaluations
- Conduct mock quality audits
- Serve as a resource for human relations and company policies
- Maximize associate productivity and satisfaction
- Develop managers for future promotion
- Ensure disciplinary actions follow guidelines
- Prepare reports for management decisions
- Direct preparation of information for owners and corporate staff
- Uphold brand standards, policies, and procedures
- Drive associate relations and Concord culture in operations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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