Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $55,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
performance bonuses
Professional development opportunities
team events
Retirement Plan
Job Description
Charleston Professional Baseball Company, LLC is the organization behind the Charleston Dirty Birds, a professional baseball team that provides top-tier sports entertainment in Charleston. The company is committed to creating an exciting and interactive baseball experience for fans and businesses in the region. As a key player in the sports and entertainment industry, Charleston Professional Baseball Company, LLC blends the thrill of America's favorite pastime with community engagement and corporate partnerships, offering a range of organizations unique opportunities to connect with fans and customers through sponsorships and events.
The company has established itself not only as a sports v... Show More
The company has established itself not only as a sports v... Show More
Job Requirements
- Bachelor's degree (B.A.) from a four-year college, or equivalent combination of education and experience preferred
- Proven experience managing processes and service performance in sports or entertainment venue preferred
- Experience with group or hospitality sales preferred
- Proficient in CRM software and ticketing systems
- Ability to work game days and special events
- Willingness to work long hours, evenings, weekends and holidays
- Strong interpersonal and organizational skills
- Ability to multi-task and be detail focused
- Effective communication skills oral and written
- Prior public interaction or knowledge of baseball industry preferred
- Proficient in Microsoft Office and willingness to learn new technologies
Job Qualifications
- Proven experience managing both processes and the service performance required of such a position at a sports or entertainment venue, with significant amounts of knowledge pertaining to entertaining, selling and servicing customers is preferred
- Specific group or hospitality sales experience is preferred
- Proficient in CRM software and ticketing systems
- Creative and enthusiastic with excellent interpersonal skills
- Available to work game days and special events
- Possess a willingness to work long hours, evenings, weekends and holidays
- People oriented, able to multi-task, be organized, motivated and detail focused
- Prior interaction with the public and/or working knowledge of the Baseball industry preferred
- Proficiency in Microsoft Office and other related software and open to learning new technologies
Job Duties
- Sell sponsorship and corporate events to businesses and consumers via phone sales, video calls, face-to-face appointments, and referrals or networking
- Prepare strategic sales plans and initiatives to hit specific sales goals
- Identify, establish rapport and maintain contact with sales prospects and contacts
- Sell, plan, and coordinate in conjunction with our Director / Coordinator of Corporate Sales and Sales Leadership team
- Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by the team
- Meet or exceed outbound call volume per day as set by the Sales & Service Leadership Team
- Utilize company CRM system to manage accounts, pipelines, productivity, and measurements
- Develop and execute the preparation, issuance, and delivery of sales materials
- Provide excellent customer service at all times
- Identify and resolve client concerns
- Prepare a variety of status reports, including activity, closings, follow-up, reports on special developments, information, or feedback gathered through field activity
- Work closely with the Events team and other departments to ensure customer satisfaction
- Address customer issues and ensure effective and long-term problem resolution
- Provide timely feedback to the company regarding service failures or customer concerns
- Set up and manage information table(s) and/or greeting table(s) at trade shows or other events that may assist in developing new business leads and establish relationships and sell more offerings
- Other duties as assigned
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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