Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program
Job Description
Goodwill is a well-established nonprofit organization dedicated to improving lives and strengthening communities through the power of work. Operating across numerous locations, Goodwill provides essential services including job training, employment placement services, and community-based programs that foster economic self-sufficiency and growth. As a leader in retail thrift, Goodwill also operates stores where donated goods are sold to fund its mission and programs. The organization’s commitment to diversity, equity, and inclusion ensures a welcoming and respectful environment for both employees and the community it serves. Safety is a high priority at Goodwill, reflecting a workplace culture that values security and well-being... Show More
Job Requirements
- High school or GED completion preferred
- must be able to handle numerous calls promptly with exceptional phone skills
- must manage all outgoing and incoming mail and deliveries
- ability to perform repetitive work at a set pace continuously
- ability to lift, carry, push, and pull a minimum of 25 pounds
- ability to stand, walk, reach, stoop, lift, pull, carry, sit at a desk, and work on a computer for prolonged periods
- must present a professional appearance daily
- strong interpersonal skills with excellent communication skills
- ability to handle a hectic office environment where calls and appointments overlap
Job Qualifications
- Two years of demonstrated experience as a receptionist or office assistant
- bilingual in Spanish
- proficiency in Microsoft Office suite including Word, Outlook, and Excel
- willingness to learn Salesforce client records management system
- proven reliability in meeting attendance expectations
- strong interpersonal and communication skills
- ability to handle a sometimes-hectic environment
- professional appearance
- high level of integrity and business ethics
- high level of adaptability, multitasking, and flexibility
Job Duties
- Answer and route all incoming calls to appropriate parties
- handle questions about Career Center locations, ADC locations, store locations, daily sales calendar, store specials, and donation items
- provide information about services available through Mission Services
- direct job seekers to Goodwill job opportunities and Career Centers
- open and close the reception area including sanitizing surfaces, managing equipment and lights, making coffee, forwarding calls, and securing doors
- assist other departments with administrative tasks as assigned
- perform other duties as assigned or deemed necessary by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink lists restaurant, hotel, and hospitality jobs.
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