Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.59 - $25.70
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Parental leave
Paid compassion leave
Retirement Plan
Employee assistance program
Mental wellness program
Physical wellness reimbursement
Student loan contribution program
Pet Insurance Discount
Job Description
Northwest Center is a respected nonprofit organization dedicated to advocating for individuals with disabilities by promoting equal opportunities through therapy, education, and employment programs. As part of its mission to inspire a community where everyone can learn, work, and thrive regardless of their abilities, Northwest Center offers comprehensive services that empower children and adults with disabilities to lead fulfilling lives. The organization is well known for its commitment to inclusivity and support, making a significant impact in the lives of the people it serves.
Currently, Northwest Center is seeking dedicated Corporate Receptionists to provide exceptional on-site support ... Show More
Currently, Northwest Center is seeking dedicated Corporate Receptionists to provide exceptional on-site support ... Show More
Job Requirements
- Two 2+ years of experience in customer service call center or administrative support
- Excellent customer service skills and the ability to prioritize tasks
- Strong communication skills and ability to effectively deescalate situations with dissatisfied customers
- Strong conflict resolution critical thinking and problem-solving skills
- Ability to understand interpret and follow Northwest Center NWC and Amazon’s policies and procedures
- Ability to frequently carry and lift a backpack containing a laptop and other supplies up to 50 pounds
- Ability to move consistently within a 1.5 radius is required
- Ability to work a flexible schedule to meet the needs of the business including occasionally arriving early staying late on a moment's notice and occasional evening and weekend shifts
- Willingness to work in a dog friendly environment with over 1 000 dogs on campus
Job Qualifications
- Two 2+ years of experience in customer service call center or administrative support
- Strong communication skills and ability to effectively deescalate situations with dissatisfied customers
- Strong conflict resolution critical thinking and problem-solving skills
- Ability to understand interpret and follow Northwest Center NWC and Amazon’s policies and procedures
- Ability to prioritize tasks effectively
- Experience with administrative support duties such as managing forms and office supplies
- Skilled in using email and calendar management tools
- Ability to assist in event set-up and facility coordination
Job Duties
- Opening and closing support service locations ensuring the lobby is clean and organized
- Greeting all employees and visitors with a friendly warm professional and courteous manner
- Issuing the appropriate visitor badge for on-site visitors while determining the nature of their visit and notifying the appropriate person
- Offering services to guests including but not limited to stowing luggage and coats issuing loaner badges and making transportation reservations as requested
- Assisting Amazon's recruiting department by issuing and collecting a Non-Disclosure Agreement and verifying the form is signed and dated
- Directing new hires and temporary employees to the Security Badge Office to get employee badging
- Answering incoming calls determining caller's needs and transferring to the appropriate person or department
- Subscribing to reception email lists and responding to all email in a timely manner
- Following proper procedures to hang and maintain customer posters in all buildings
- Managing distribution of LCD projectors including monitoring all e-mails for LCD projector reservation requests and updating Outlook calendars with the status of reservation
- Distributing assets for Amazon employees and updating the associated logs including but not limited to keys access cards and parking items
- Distributing Amazon paychecks making sure employee's sign the paycheck log and verifying with your signature or initials
- Maintaining appropriate levels of reception forms and supplies including reporting to your supervisor when supplies need to be ordered
- Assisting employees with catering deliveries including getting a cart for them or helping to carry items to their meeting location
- Creating a remedy ticket for any facility issues brought to your attention
- Calling security as needed for assistance and following proper escalation procedures
- Assisting with daily set-up and or tear down of banana stand including occasional decorations
- Unloading bananas from boxes into crates keeping the stand full and plentiful and sorting any bruised or damaged bananas out
- Tracking daily metrics in tracking software comments general inquiries and public response
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter