Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $31.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
mental health support
Financial Coaching
Job Description
JPMorgan Chase, a globally recognized financial institution with over 200 years of history, is a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Under the iconic J.P. Morgan and Chase brands, the company serves millions of consumers, small businesses, and prominent corporate, institutional, and government clients worldwide. Known for its innovation and commitment to customer service, JPMorgan Chase offers a dynamic and inclusive workplace that values diversity and supports employee growth through a comprehensive set of benefits and programs. These include health care coverage, wellness initiatives, retirement plans, childcare support, tuition... Show More
Job Requirements
- Bachelor’s degree
- Three or more years of experience in hospitality, event planning, or food and beverage
- Excellent interpersonal and communication skills
- Ability to manage guest experiences with tact and diplomacy
- Highly organized with multitasking and prioritizing abilities
- Working knowledge of audio-visual systems and Microsoft Office
- Experience with EMS booking system
- Flexibility to work variable shifts including early mornings and late evenings
- Ability to thrive in a fast-paced environment
Job Qualifications
- Bachelor’s degree
- Three or more years’ experience in the hospitality industry, 5-star hotels, event planning, and food & beverage, with high-touch customer service and strong organizational skills
- Excellent interpersonal and communication skills
- Ability to engage professionally and warmly with clients and colleagues
- Highly organized and able to multitask and prioritize tasks efficiently
- Working knowledge of audio-visual systems and Microsoft Office
- Experience with EMS booking system
- Flexibility to thrive in a fast-paced and diverse environment
- Willingness to work flexible shifts to cover conference center hours and locations
Job Duties
- Consistently stand, greet, and welcome all clients to the Client Center throughout the day, escorting them to meeting rooms and offering coat room and bag check services to enhance comfort
- Proactively assist, tend to, and anticipate guest needs on the floor, ensuring a seamless and pleasant experience for all visitors
- Collaboratively work with J. P. Morgan's internal and external partners including catering, security, audio-visual, events, and facility teams to ensure smooth operations and exceptional service delivery
- Efficiently manage essential front desk functions, including answering phones, promptly returning emails, reviewing and analyzing meeting room requests, and understanding the schedule of events
- Actively join Event Planners on pre-conference calls, assist with data entry, and support event execution, ensuring all details are meticulously managed
- Diligently check meeting rooms to ensure catering, audio-visual, and room setups match the Banquet Event Order (BEO), guaranteeing all client specifications are met
- Expertly master the usage of EMS (Event Management System) to detail reservations, review incoming requests, and manage all event logistics efficiently
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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