Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,200.00 - $107,200.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Travel reimbursement
Employee Discounts
Job Description
GBC Food Services is a leading company specializing in the development and delivery of prepared foods within a national network of franchise kiosks primarily located in grocery stores and various host locations. The company is recognized for its commitment to innovation, quality, and excellence in customer service, continuously pushing the boundaries of culinary arts through cutting-edge food product development and operational excellence. As a franchise-based business, GBC Food Services partners with franchisees and host clients nationwide to maintain alignment on standards, operational success, and rapid business growth. This approach allows GBC to consistently deliver fresh, high-quality prepared meals that satisfy... Show More
Job Requirements
- Bachelor's degree in Food Science, Culinary Arts, Nutrition, Hospitality Management, or related field
- 5+ years of progressive experience in food service R&D, product innovation, or training, including leadership roles
- Experience supporting franchise operations especially within prepared foods or foodservice retail environments
- Valid ServSafe Manager Certification
- Ability to travel frequently
- Expertise in food product development, commercialization, and training design/delivery
- Proficiency in MS Office, recipe management, and learning management systems (LMS)
- Advanced understanding of food safety, regulatory compliance, and sensory evaluation
- Strong facilitation and adult learning methodology skills
Job Qualifications
- Bachelor's degree in Food Science, Culinary Arts, Nutrition, Hospitality Management, or related field
- 5+ years of progressive experience in food service R&D, product innovation, or training, including leadership roles
- Experience supporting franchise operations, especially within prepared foods or foodservice retail environments
- Demonstrated record of launching successful products and leading training programs for geographically dispersed teams
- Pan-Asian or sushi experience preferred
- Strong interpersonal, communication, and presentation abilities
- Leadership style that encourages openness and fosters a productive and inclusive team dynamic
- Creative and innovative thinker with a passion for the culinary arts
- Commitment to quality, safety, and operational excellence
Job Duties
- Lead ideation, prototyping, and commercialization of new food products and menu offerings for franchise kiosks in collaboration with franchisees, culinary teams, and host locations
- Manage all aspects of the product lifecycle, from concept development to market launch, ensuring products meet quality, safety, regulatory, and client requirements
- Oversee recipe development, sensory evaluation, nutritional analysis, and sourcing of ingredients
- Design, implement, and continuously improve comprehensive training programs for franchisees and staff covering food safety (including ServSafe), product preparation, customer service, and operational procedures
- Facilitate in-person and virtual training sessions, ensuring training materials are effective, up-to-date, and tailored for adult learners
- Partner with Operations, Quality Assurance, Marketing, and Supply Chain to coordinate successful rollout and adoption of new products and processes
- Serve as a subject matter expert for R&D during client meetings
- Stay informed of industry trends, competitor offerings, and emerging technologies to maintain GBC's leadership position in the market
- Champion a culture of quality and continuous improvement, ensuring all products undergo regular review and surpass food safety, labeling, and client standards
- Drive culinary innovation that consistently surpasses client expectations, designing products and programs for operational scalability across a geographically dispersed franchise network
- Drive disruptive culinary innovation by anticipating emerging consumer trends, experimenting with new ingredients and technologies, and advocating for agile development cycles
- Partner proactively with franchisees, host clients, and cross-functional stakeholders, utilizing feedback and collaborative pilots to co-create, iterate, and refine products and processes
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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