Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Commuter Benefits
Employee wellness programs
Job Description
Endicott College, located approximately 20 miles north of Boston in Beverly, Massachusetts, offers a vibrant academic environment combined with a picturesque oceanfront campus. Known for its commitment to academic excellence and hands-on learning, Endicott fosters a collaborative and supportive community where both students and employees thrive. The college campus, enriched with historical charm, includes significant sites such as the Wylie Inn & Tupper Manor, which is celebrated for its unique character and rich tradition. The location provides not only scenic beauty but also practical accessibility with free parking and proximity to commuter rail services on the Newburyport/Rockport line, making it... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years of experience in event management, hotel operations, or food and beverage service
- Minimum of 2 years of experience overseeing staff
- Strong leadership skills
- Exceptional customer service skills
- Outstanding organizational and time-management abilities
- Effective communication and problem-solving skills
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to travel occasionally
Job Qualifications
- High school diploma or equivalent required
- Degree in hospitality, event management, business, or related field preferred
- Minimum of 3 years of experience in event management, hotel operations, or food and beverage service
- Minimum of 2 years of experience overseeing staff, including setting performance goals, training, and professional development
- Strong leadership skills with the ability to motivate and direct a team in a fast-paced environment
- Exceptional customer service skills with a passion for creating memorable guest experiences
- Outstanding organizational and time-management abilities with strong attention to detail
- Effective communication and problem-solving skills with the ability to adapt quickly in high-pressure situations
- Proficiency in event management software, Microsoft Office Suite, and point-of-sale systems is a plus
- Familiarity with hospitality industry trends and best practices
- Experience developing budgets, managing event profitability, and contributing to revenue growth initiatives
- Ability to negotiate vendor contracts and build strategic partnerships
- Willingness to work a flexible schedule including evenings, weekends, and holidays
- Ability to travel occasionally for business development, networking, and industry conferences
Job Duties
- Serve as the primary point of contact for corporate clients
- Understand client goals, budget, and preferences to develop tailored event plans
- Conduct venue tours and provide expert advice on room layouts, technology, catering, and logistics
- Provide on-site technology support
- Create detailed event proposals, timelines, and floor plans
- Collaborate with internal teams (Endicott AV, catering, housekeeping, setup crew) to ensure seamless event delivery
- Source and manage third-party vendors as needed
- Coordinate event setup, execution, and breakdown according to agreed plans
- Oversee onsite operations, troubleshoot issues in real time, and ensure client satisfaction
- Conduct post-event evaluations with clients to gather feedback
- Prepare internal reports on event outcomes and areas for improvement
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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