Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Company paid Short-Term Disability
Company paid long-term disability
Medical insurance
Dental Insurance
Vision Insurance
Fidelity 401K retirement plan
Hilton Hotel Travel Discount Program
Paid Time Off
free meal
free annual VIA bus pass
Incentive bonus
referral bonus incentive program
Team Member Assistance Program
Job Description
Zachry Hotels is a distinguished name in the hospitality industry, renowned for its unwavering dedication to exceptional customer service and a familial work culture that values and nurtures every team member. As a prominent hotel group, Zachry Hotels operates with a strong belief that every individual counts, embodying core values such as "Every Person Matters," "Together We Can Do Great Things," and "This Is More Than a Job." These principles underscore the company’s commitment to integrity, collaboration, and a passion for providing outstanding guest experiences. Zachry Hotels not only prioritizes guest satisfaction but also fosters a workplace environment where team... Show More
Job Requirements
- Bachelor of Business Administration, Finance, Economics, Hotel and Restaurant Management degree, or related field preferred
- master of Business Administration preferred
- minimum of three to five years progressive revenue management experience in a full-service hotel environment
- proven track record of delivering market-leading results
- extensive knowledge of reservations, sales, and marketing including the Global Distribution Network
- experience with major hotel PMS, CRS, and RMS systems such as Opera, IDeaS, Duetto
- proficiency in external BI tools such as STR, Demand360, Agency360
- strong analytical and problem-solving skills
- proficiency in Microsoft Excel, PowerPoint, and other relevant software
- excellent oral and written communication skills
- strong organizational skills with ability to multitask
- strategic thinking and adaptability to a changing market
- leadership and motivational skills
- high level of integrity and professional demeanor
- ability to analyze and use operational, financial, and marketing data
- understanding of hotel operations
- ability to work under deadline pressure
- ability to develop and deliver presentations
Job Qualifications
- Bachelor of Business Administration, Finance, Economics, Hotel and Restaurant Management degree, or a related field preferred
- master of Business Administration preferred
- a minimum of three to five years or more of progressive revenue management experience in a full-service hotel environment with a proven track record of delivering market-leading results
- extensive knowledge of reservations, sales, and marketing, including the Global Distribution Network
- experience with major hotel PMS, CRS, and RMS systems such as Opera, IDeaS, Duetto
- proficiency in external BI tools such as STR, Demand360, Agency360
- superior analytical and problem-solving skills
- strong proficiency in Microsoft Excel, PowerPoint, and other relevant software
- excellent oral and written communication skills
- strong organizational skills including follow-up, time management, and multitasking
- strategic thinking with ability to adapt quickly to a changing market
- leadership and motivational skills
- high level of integrity, diplomacy, and professional demeanor
- ability to analyze and use operational, financial, and marketing data to improve market share
- understanding of hotel operations and ability to collaborate with other departments
- ability to work well under deadline pressure
- ability to develop and deliver effective presentations
Job Duties
- Develop and implement dynamic pricing strategies across all segments based on demand patterns, market trends, and competitor analysis
- formulate long-term and short-term revenue management strategies to advance RevPAR market share and achieve budget and forecast goals
- identify new revenue opportunities and effectively communicate sales strategy and pricing to all key stakeholders
- contribute to and support all strategic business planning and related hotel concerns
- support revenue management strategies and execution across both full-service and luxury properties, tailoring approaches to align with each brand's unique positioning and market segment
- analyze historical data, booking patterns, market trends, and upcoming events to accurately predict future demand and revenue
- develop detailed revenue forecasts and budgets for rooms and other revenue streams
- provide critical analysis of performance on a weekly and monthly basis against budget, forecast, and competitive set
- oversee daily room inventory management, including rate restrictions, length of stay controls, and room type allocations across all distribution channels
- ensure optimal positioning and rate parity on all distribution channels
- assess, analyze, and price group business strategies, ensuring high speed of response while maximizing profits
- implement and evaluate revenue tests to optimize strategies
- continuously monitor market trends, economic variables, and demand generators affecting supply and demand in the local marketplace
- conduct competitive benchmark studies, analyze competitor rates, promotions, and strategies, and identify their market positioning to inform hotel strategy
- understand and analyze airline pricing and availability into the city from major markets if applicable
- utilize advanced analytics and business intelligence tools to analyze information, identify current and potential problems, and propose solutions
- generate and provide accurate and timely results in the form of daily, weekly, and monthly reports, presentations, and dashboards
- ensure data quality, accurate tracking, rate loading accuracy, and proper group block maintenance within all systems
- lead, facilitate and document weekly revenue strategy meetings with hotel leadership to discuss performance, refine strategies, and ensure alignment
- communicate brand initiatives, demand, and market analysis to hotel management and other stakeholders
- build and maintain strong working relationships with all levels of staff at the hotel and external partners
- foster a culture of revenue management throughout all departments of the hotel
- oversee the effective use and maintenance of all revenue-related systems
- ensure web site booking processes are maintained up-to-date and functional
- mentor, coach, and develop revenue managers and revenue analysts
- drive adoption of new tools and best practices within the revenue team and across the hotel
- ensure ongoing professional development for self and team members
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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