Corporate Director of New Hotels, Transitions, & Integrations
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational development
Job Description
HHM Hotels is a prominent hotel management and investment company with an expansive portfolio of over 240 hotels and resorts across North America. The company is well-respected for its expertise in managing more than 50 independent luxury and lifestyle hotels, alongside premium branded hotels located in both urban and resort environments. Known for its unwavering commitment to operational excellence and guest satisfaction, HHM Hotels continuously strives to enhance its services and expand its footprint within the hospitality industry. They emphasize innovation, strong partnerships, and a guest-centric approach that balances efficiency and personalized experiences.
Based in the Philadelphia Corporate Office, ... Show More
Based in the Philadelphia Corporate Office, ... Show More
Job Requirements
- Bachelor’s degree in hospitality business or a related field required
- Minimum 10 years of experience in the hotel industry
- Previous experience as a hotel general manager or senior hotel manager preferred
- Willingness to travel throughout North America
- Ability to stand for extended periods walking pushing lifting up to 15 pounds bending reaching stooping kneeling or crouching
- Ability to work extended hours during critical transition phases
- Strong organizational and multitasking skills
- Excellent communication skills
Job Qualifications
- Bachelor’s degree in hospitality business or a related field
- Hotel general manager experience or senior hotel manager experience strongly preferred
- 10 plus years in the hotel industry with experience in brand and owner relations
- Proven leadership skills with ability to manage complex projects and cross-functional teams
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work under pressure and adapt to changing priorities
- Experience collaborating with legal and asset management teams
- Proficient in project management and transition coordination
Job Duties
- Oversee the transition process for hotels entering or leaving the company’s portfolio ensuring a uniform and seamless onboarding or offboarding experience for each property
- Lead execution of transition for hotel ownership changes with clear outcomes for buyer and seller whether HHM Hotels remains the existing manager or not
- Coordinate the execution of the projects critical path ensuring all necessary steps are taken in a timely manner by all involved parties and incorporating ongoing process improvements
- Schedule and conduct conference calls to discuss transition plans and execution
- Work collaboratively with cross-functional teams to address specific needs related to the transition
- Partner with senior and regional operations and sales leaders to ensure maximization of top and bottom line for new properties as well as set-up the hotels for optimization of productivity and achieving their balanced scorecard
- Monitor GSS and quality assurance scores and/or guest feedback post-transition and communicate accordingly to senior operators
- Facilitate regular communication with hotel owners to address concerns provide financial and operational updates and maintain strong relationships
- Collaborate closely with HHM Hotels’ Acquisitions Asset Management and Legal teams to navigate contractual obligations management agreements brand franchise agreements lender requirements etc during transitions
- Liaise with corporate departments such as IT HR Risk Management and Accounting to coordinate efforts for lead time items and ensure a cohesive transition process for on property and above property teams
- Establish a cadence of taskforce operations and sales professionals to ensure personnel gaps are covered in critical transition periods
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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