Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $125,000.00 - $135,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Vacation leave
sick leave
Team Member Travel Program
Job Description
Pacifica Hotels is a distinguished hospitality company known for its commitment to providing exceptional guest experiences across a diverse portfolio of properties. As a leader in the hospitality industry, Pacifica Hotels operates a collection of upscale hotels and resorts, each uniquely designed to deliver comfort, elegance, and personalized service to guests. The company prides itself on its dedication to excellence, innovation, and fostering a vibrant team environment that encourages growth and collaboration among its employees. Situated within the competitive leisure and business travel markets, Pacifica Hotels continues to expand its reach and strengthen its brand by combining superior service standards... Show More
Job Requirements
- 7 year(s): progressive sales experience in hotel or hospitality sales
- ability to develop and execute strategic sales plans
- strong interpersonal and relationship management skills
- excellent communication and negotiation abilities
- proficient in analyzing market trends and sales data
- capable of managing multiple accounts and partnerships
- leadership capabilities and team collaboration skills
- willingness to travel for events and client meetings
- bachelor’s degree in hospitality or related field preferred
- commitment to delivering outstanding customer service and guest relations
- knowledge of corporate negotiated (CDM) and leisure segments
- ability to work under pressure and meet revenue goals
Job Qualifications
- bachelors or better in hospitality and resort management or related field preferred
- progressive sales experience in hotel or hospitality sales
- strong strategic planning and analytical skills
- excellent negotiation and communication skills
- proven ability to develop and maintain key partnerships
- experience with corporate negotiated programs and agency relationships
- leadership experience in managing sales teams
- proficient in sales reporting and CRM tools
- ability to collaborate effectively with cross-functional teams
- demonstrated success in driving revenue growth
- knowledge of leisure and business travel markets
Job Duties
- achieve and exceed portfolio revenue goals for leisure and CDM segments
- develop strategies to maximize revenue contribution by property, agency, and corporate account
- monitor performance trends and proactively adjust sales tactics to capture share
- analyze current/potential market trends and coordinate all activities to maintain and increase revenue and market share
- develop new accounts, maintain existing accounts, and implement sales strategy to achieve revenue goals and maximize profits
- utilize all available tools and resources to make informed decisions and maximize revenue
- manage consortia, TMC, wholesale, and leisure agency relationships across the portfolio
- lead RFP submission and negotiation process for corporate accounts
- establish and maintain strong partnerships with top producing agencies and CDM accounts
- manage and grow Tour Series business at select properties, particularly in the Central Coast region
- identify and activate new accounts in both Leisure and CDM segments
- support need hotels and underperforming properties with targeted sales activities
- implement promotional and packaging strategies with marketing support
- develop and maintain wholesale partnerships as part of the broader leisure sales strategy
- develop quarterly SMART activity plans and ensure 90% completion
- produce regular reporting on segment performance, pipeline health, and growth opportunities
- collaborate with property DOS/Ms to align property goals with corporate sales initiatives
- attend tradeshows/networking events
- conduct sales calls to various agencies
- identify marketing opportunities within each segment
- host familiarization (FAM) trips
- execute and support the administrative aspects of business booked
- collaborate with Revenue Strategy and Marketing teams to develop and execute promotions, seasonal campaigns, and initiatives
- partner with marketing on digital campaigns for leisure and CDM visibility
- contribute to corporate initiatives and cross-functional projects
- support training of property sales teams on consortia and corporate negotiated best practices
- educate property staff of formal policies, procedures, and goals related to Leisure and CDM segments
- ensure staff has the tools, resources, training, and leadership to achieve and exceed expectations
- develop and maintain positive relationships with peers and competitors
- display leadership in guest hospitality and customer service
- promote intradepartmental communication
- complete ongoing sales objectives and action plans as directed by SVP Sales
- complete all weekly, monthly, and quarterly reporting as specified by SVP Sales
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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