Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
wellness programs
Job Description
Starwood Hotels is a distinguished luxury hotel brand management company and affiliate of the global private investment firm Starwood Capital Group. Founded in 2006 by Barry Sternlicht, Starwood Hotels is committed to creating immersive experiences in some of the world's most dynamic and innovative hospitality brands. These brands include 1 Hotels, which emphasizes sustainability, wellness, and social energy in harmony with nature; Treehouse Hotels, which rekindles the nostalgia and wonder of childhood hideaways with handcrafted details and playful atmospheres; and Baccarat Hotels, which embodies over 250 years of heritage and French art of living with elegance and moments of delight.... Show More
Job Requirements
- 10+ years of progressive experience in catering or event operations within luxury or lifestyle hospitality environments
- proven success in leading multi-property catering functions with strong F&B acumen and financial accountability
- expertise in SOP development systems implementation and process improvement in hospitality or event services
- exceptional interpersonal leadership and collaborative abilities across departments and disciplines
- deep understanding of catering sales cycles service delivery culinary collaboration and guest experience design
- highly organized with strong analytical skills and the ability to translate data into action
- clear goal setting and expectation management ability to set KPIs and objectives that tie directly to corporate priorities revenue service scores brand standards
- deliver directives with no ambiguity supported by written documentation
- comfort engaging with C-suite executives high-profile clients and influential event planners
- ability to inspire confidence and close deals through compelling presentations and relationship management
- skilled in forecasting budgeting and maximizing profitability across multiple properties or regions
- deep understanding of competitive landscapes and the ability to differentiate offerings to win high-value catering contracts
- proven track record of identifying targeting and securing high-value corporate social and association events
- expertise in structuring win-win agreements while protecting profitability
- ability to cultivate and sustain strategic partnerships with vendors venues planners and corporate clients
- skilled in recruiting top talent fostering growth and ensuring consistent high performance among regional or property-level sales teams
- inspiring leadership that drives engagement accountability and innovation across teams
- understanding of how to leverage digital PR and experiential marketing to drive catering demand
- data-driven performance management proficiency in interpreting P&L reports sales metrics staffing data and client satisfaction scores to evaluate director performance objectively
- flexible solutions-driven mindset with the ability to thrive in a dynamic fast-paced environment
- willingness to travel across the portfolio
- professional and polished demeanor in alignment with Starwood’s culture and brand standards
- a post-secondary diploma or degree in a field of study related to this profession
- 4 years of experience in a comparable position and/or an equivalent combination of education and experience
Job Qualifications
- 10+ years of progressive experience in catering or event operations within luxury or lifestyle hospitality environments
- proven success in leading multi-property catering functions with strong F&B acumen and financial accountability
- expertise in SOP development systems implementation and process improvement in hospitality or event services
- exceptional interpersonal leadership and collaborative abilities across departments and disciplines
- deep understanding of catering sales cycles service delivery culinary collaboration and guest experience design
- highly organized with strong analytical skills and the ability to translate data into action
- clear goal setting and expectation management ability to set KPIs and objectives that tie directly to corporate priorities revenue service scores brand standards
- deliver directives with no ambiguity supported by written documentation
- comfort engaging with C-suite executives high-profile clients and influential event planners
- ability to inspire confidence and close deals through compelling presentations and relationship management
- skilled in forecasting budgeting and maximizing profitability across multiple properties or regions
- deep understanding of competitive landscapes and the ability to differentiate offerings to win high-value catering contracts
- proven track record of identifying targeting and securing high-value corporate social and association events
- expertise in structuring win-win agreements while protecting profitability
- ability to cultivate and sustain strategic partnerships with vendors venues planners and corporate clients
- skilled in recruiting top talent fostering growth and ensuring consistent high performance among regional or property-level sales teams
- inspiring leadership that drives engagement accountability and innovation across teams
- understanding of how to leverage digital PR and experiential marketing to drive catering demand
- data-driven performance management proficiency in interpreting P&L reports sales metrics staffing data and client satisfaction scores to evaluate director performance objectively
- flexible solutions-driven mindset with the ability to thrive in a dynamic fast-paced environment
- willingness to travel across the portfolio
- professional and polished demeanor in alignment with Starwood’s culture and brand standards
- a post-secondary diploma or degree in a field of study related to this profession
- 4 years of experience in a comparable position and/or an equivalent combination of education and experience
Job Duties
- Elevate the catering segment through strategic leadership continuous improvement initiatives and property-level engagement
- drive F&B profitability and contribution margins across all hotels by improving pricing strategies upselling frameworks and cost controls
- lead the development and implementation of catering SOPs to ensure operational consistency guest satisfaction and brand alignment
- conduct regular audits and performance reviews across the portfolio to identify challenges celebrate excellence and implement corrective action plans
- partner with property leaders to evaluate catering performance identify opportunities for revenue generation and improve guest experience outcomes
- establish accountability and performance management metrics for catering operations in alignment with company-wide KPIs
- lead cross-functional initiatives to innovate event offerings integrate sustainable practices and differentiate the Starwood experience
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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