Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.00 - $29.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work hours
Employee assistance program
Job Description
At Forrest Solutions, we pride ourselves on fostering an inclusive and dynamic work environment that reflects our commitment to excellence and innovation. As a leading firm in our sector, we are dedicated to delivering outstanding service to our clients and creating a welcoming atmosphere for all visitors. Our local office serves as a central hub where our values of professionalism, integrity, and customer-centric service come to life. We believe that every interaction matters, which is why our team members are passionate about making a positive and lasting impression.
The Guest Experience Coordinator at Forrest Solutions plays a critical ro... Show More
The Guest Experience Coordinator at Forrest Solutions plays a critical ro... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or receptionist role preferred
- proficiency with office equipment and software
- ability to maintain composure under pressure
- strong communication and interpersonal skills
- flexibility to work outside normal business hours
- CPR/AED certification or willingness to obtain
- ability to handle confidential information with discretion
- must be legally authorized to work
Job Qualifications
- Exceptional interpersonal, communication, and customer service skills
- strong organizational skills and the ability to manage multiple priorities in a busy environment
- professional appearance and demeanor
- proficiency with multi-line phone systems, Microsoft Office, and basic office equipment
- clear written and verbal communication skills with attention to detail
- ability to work independently and collaboratively, demonstrating initiative and common sense
Job Duties
- Maintain a positive, professional, and calm demeanor at all times
- serve as the main liaison for office leadership regarding client and visitor arrivals and departures
- coordinate complex reception activities including guest greetings, conference room scheduling, and event logistics with internal teams
- ensure lobby and reception areas are orderly, presentable, and inviting
- greet and engage clients and visitors warmly, offer tours, refreshments, and assistance as needed
- escort guests to seating areas or meeting rooms, anticipating their needs and exceeding expectations
- manage conference room setups including AV/IT equipment checks, catering, and layout requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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