HEI Hotels and Resorts logo

HEI Hotels and Resorts

Corporate & Leisure Sales Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $72,602.00 - $87,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Pet insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Employee Discounts

Job Description

Claremont Resort & Club is a distinguished luxury resort located in the Berkeley and Oakland Hills, spanning 22 scenic acres with breathtaking views of the San Francisco Bay. For over a century, Claremont Resort & Club has been synonymous with exceptional hospitality, blending its rich 19th-century history with modern elegance and comfort to offer guests an unparalleled experience in the Bay Area. The resort features a variety of amenities including the renowned Limewood restaurant, an urban oasis known as The Spa at the Claremont, and The Club at the Claremont dedicated to total wellness, catering to a diverse range of... Show More

Job Requirements

  • three plus years of sales experience
  • hotel industry experience
  • experience in business travel sales
  • proficiency in Microsoft Word, Excel, and Delphi
  • strong sales and negotiation skills
  • good communication skills
  • ability to coordinate with multiple departments
  • reliable attendance and punctuality

Job Qualifications

  • three plus years of past sales experience preferred
  • hotel experience preferred
  • advanced knowledge of market trends, competition and key customers of the hotel
  • must have experience in business travel at a similar size and quality hotel
  • must possess computer skills including use of Microsoft Word, Excel, and Delphi
  • advanced knowledge of sales skills, revenue management, training, and motivation of peers
  • knowledge of hotel operations including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning
  • ability to adapt communication style to suit different audiences such as supervisors, coworkers, and the public

Job Duties

  • Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication
  • advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales
  • maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients
  • handle account details so that all pertinent aspects of solicitation and closing are complete and documented
  • coordinate various departments' participation in servicing accounts
  • prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
  • communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers
  • participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required
  • attend trade shows, community events and industry meetings
  • comply with attendance rules and be available to work on a regular basis
  • perform any other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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