Corporate Accounts Director - Brands - GWW - US - Remote
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Travel reimbursement
Professional Development
Flexible Schedule
Job Description
Guest Worldwide is a global collective of dynamic and industry-leading companies with over 40 years of experience serving diverse markets worldwide. The company provides full-spectrum hospitality and distribution solutions through its business units such as Guest Supply®, Gilchrist & Soames, and Manchester Mills. These subsidiaries manufacture and distribute a wide range of products, including award-winning personal care amenities, smarter textile solutions, and hospitality supplies to more than 25,000 hotels across more than 100 countries. Guest Worldwide operates as a wholly owned subsidiary of Sysco, a leading global food and beverage distribution company known for having the 13th largest sales organization... Show More
Job Requirements
- Bachelor's degree in business, sales or marketing
- MBA highly preferred
- Minimum of 10 years of related experience
- At least 5 years managing large, multi-location accounts
- Hospitality industry experience preferred
- Excellent verbal and written communication skills
- Strong interpersonal and professional interaction skills
- Proven project management and organizational abilities
- Ability to manage large and complex projects
- High proficiency with MS Office software
- Familiarity with Phocas, PeopleSoft, and Salesforce.com
- Ability to travel approximately 50% including overnight
- Must maintain a valid driver's license and provide proof of automobile insurance
- Capable of working independently and within team structures
- Strong decision-making and problem-solving skills
- Ability to work evenings and weekends as needed
- Able to lift up to 20 pounds occasionally
Job Qualifications
- Bachelor's degree in Business, Sales or Marketing
- MBA highly preferred
- 10 years of related experience, including 5 years managing large, multi-location accounts
- Hospitality background preferred
- Excellent communication verbal and written, interpersonal and professional interactive skills
- Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff
- Mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives and deadlines autonomously and shift priorities as necessary
- Able to manage large, complex projects
- Uses time effectively
- Excellent listening, negotiation and presentation skills
- Ability to build and maintain strong relationships with staff and customers
- Understand team dynamics and works well independently and within a team structure
- Capable of working with others proactively and constructively
- Works well with various personality types and diversity
- Respond promptly to requests for service and assistance as needed
- Follow up as needed
- Identifies and resolves problems promptly
- Gathers and analyzes information skillfully
- Develops alternative solutions
- Displays willingness to make decisions
- Exhibits sound and accurate judgment
- Makes timely decisions
- Attention to details and accuracy
- Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner
- Strong understanding of financial concepts including pricing and forecasting
- Proficient use of MS Windows and Office Word, Excel, PowerPoint, Access, and Outlook
- Familiarity with Phocas, PeopleSoft, and Salesforce.com preferred
Job Duties
- Act as primary corporate contact with assigned customers
- Maintain, build, and expand the customer relationship and key points of contact at all levels within the customer's organization
- Coordinate, direct and develop key functional areas and team members within the company to achieve key performance objectives, including revenue generation and margin enhancement, and meet or exceed customer expectations for all assigned accounts
- Lead and actively participate in the development of new products and programs with key internal and external stakeholders to address customer needs and bring value to the customer
- Lead the planning and execution of all brand-wide initiatives
- Lead all customer-facing activities including product presentations, trade shows, and customer sponsored events
- Create and implement customer business plans utilizing the OGSIM (Objectives, Goal, Strategies, Measurement, and Initiatives) template
- Continuously update and revise plans to meet customer goals
- Conduct business reviews with the customer at least quarterly
- Oversee contract negotiation and implementation, including the master distribution agreement, rebate structure, and pricing structure
- Lead the development and presentation of all Requests for Proposal
- Work closely with other functional areas including field Sales, Product Development, Marketing, Customer Service, Planning, Purchasing, and Finance to surround the customer and exceed their expectations
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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