Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Fixed Shifts
Benefits
Competitive hourly pay
stable schedule
opportunities for growth
Professional work culture
Strong operational support
Training and clear expectations
Job Description
Guardian Security Services is a reputable company specializing in providing top-notch security and concierge solutions for luxury residential communities, particularly in the Washington, DC area. This company is known for its commitment to excellence, professionalism, and exceptional customer service. Guardian Security Services focuses on creating safe, welcoming, and courteous environments that foster strong relationships between residents, guests, and property management. As a leading security and hospitality services provider, Guardian Security Services prides itself on employing highly skilled, experienced, and personable individuals who excel in their roles and contribute positively to the communities they serve.
The position open at Guardian Secu... Show More
The position open at Guardian Secu... Show More
Job Requirements
- Prior hospitality experience required (hotel front desk, concierge, bellman, luxury customer service, etc.)
- Strong customer service skills and professional communication
- Excellent appearance and grooming standards
- Comfortable engaging with residents daily and building rapport
- Ability to stand for extended periods and remain attentive/alert
- Dependable, punctual, and able to follow procedures consistently
- Strong problem-solving skills and calm under pressure
- Must be able to pass a background check and any required screening
Job Qualifications
- Prior hospitality experience (hotel front desk, concierge, bellman, luxury customer service, etc.)
- Strong customer service skills and professional communication
- Excellent appearance and grooming standards
- Comfortable engaging with residents daily and building rapport
- Ability to stand for extended periods and remain attentive/alert
- Dependable, punctual, and able to follow procedures consistently
- Strong problem-solving skills and calm under pressure
- Ability to pass a background check and any required screening
- Luxury residential or high-rise building experience (preferred)
- Concierge training or prior guest service leadership exposure (preferred)
- Experience with package systems/logs and resident communication (preferred)
- Security or access control familiarity (preferred)
Job Duties
- Provide a warm, professional greeting to all residents, guests, and visitors
- Open doors, assist with resident/guest entry, and provide lobby support
- Maintain a visible, engaged presence in the lobby (stand-to-serve posture)
- Coordinate resident requests and assist with concierge-style services
- Manage package delivery flow (log, notify residents, secure packages as needed)
- Offer directions, general property information, and support visitor coordination
- Monitor lobby activity and report suspicious or unusual behavior per protocol
- Communicate effectively with property management, residents, and building staff
- Assist with vendor check-ins and ensure access procedures are followed
- Maintain cleanliness and presentation standards in lobby/front entrance area
- Complete daily shift reports and incident documentation when needed
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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