New York Blood Center Inc logo

Coordinator - Volunteer Relations

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $27.00 - $30.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
flexible schedule
Employee Discounts

Job Description

Founded in 1964, New York Blood Center (NYBC) has established itself as a cornerstone in the healthcare community, serving the tri-state area for over six decades. NYBC delivers more than 500,000 lifesaving blood products annually to more than 150 hospitals, emergency medical services (EMS), and other healthcare partners. As a part of the larger New York Blood Center Enterprises (NYBCe), this organization has expanded its reach across more than 17 states, providing one million blood products annually to over 400 hospitals throughout the United States. NYBCe also extends its services into cellular therapies, specialty pharmacy, and medical services, supporting over 200 research, academic, and biopharmaceutical institutions. The organization’s Lindsley F. Kimball Research Institute is respected as a leading center for hematology and transfusion medicine research, focusing on the study, prevention, treatment, and cure of bloodborne and blood-related diseases. The New York Blood Center is dedicated to being a vital lifeline to the community, focused on patient care and advancing global public health through innovation and compassionate service. You can learn more about their impactful work at nybc.org and through their social media presence on Facebook, X, Instagram, and LinkedIn.

The Volunteer Activities Coordinator position at NYBC plays a crucial role in supporting the Sr. Manager of Volunteer Activities with the daily operations of the volunteer program and coordinating regional volunteers. This role is essential for maintaining and growing the volunteer base that supports NYBC’s mission of saving lives. The coordinator will actively engage with community members to recruit volunteers by following up on inquiries, preparing and sending flyers, and attending various fairs and community events. Organizing and conducting volunteer orientation and training is also a key responsibility, along with identifying volunteers for specific training programs and ensuring their competencies are maintained.

This position requires someone with strong organizational skills and attention to detail, as it involves creating and distributing volunteer schedules, coordinating volunteers across various events and locations, and managing volunteer information in the Volunteer Management System. The coordinator will also handle background checks, investigate any volunteer deviations, and implement corrective measures through retraining when necessary. Recognition and retention of volunteers is another important aspect of this role, which includes organizing events, planning agendas, securing guest speakers, managing awards, and corresponding with volunteers to acknowledge their service.

Applicants interested in this role should have a high school diploma, with a college degree preferred, along with 2-3 years of administrative or customer service experience, preferably within volunteer services. Knowledge of Microsoft Office Suite and other software applications is important for managing data and generating reports. Excellent interpersonal skills, the ability to communicate clearly and authoritatively, and the capability to work both independently and collaboratively in a team environment are essential.

The Volunteer Activities Coordinator position offers a competitive hourly wage ranging from $27.00 to $30.00 per hour for those working in New York City or Westchester County, with salaries outside these areas reflecting local market rates and applicant qualifications. While the position requires engagement with volunteers and community partners, it also provides enriching opportunities to contribute to vital health services and make a meaningful difference in the community. This employment opportunity invites professionals who are passionate about volunteer coordination and the healthcare field to join a respected organization dedicated to saving lives and advancing public health.

Job Requirements

  • High school diploma
  • 2-3 years administrative and/or customer service experience preferably in Volunteer Services
  • working knowledge of computerized systems
  • knowledge of Microsoft Office Suite
  • strong attention to detail
  • ability to work independently
  • high interpersonal skills
  • clear communicative ability verbally and in writing
  • ability to interact respectfully with diverse individuals
  • ability to work well in team environments

Job Qualifications

  • High school diploma required
  • college degree preferred
  • 2-3 years experience administrative and/or customer service experience preferably in Volunteer Services
  • working knowledge of computerized systems
  • knowledge of a variety of software applications (Microsoft Office Suite)
  • strong attention to detail in all work processes
  • ability to work independently with minimal supervision
  • high level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff
  • ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings
  • ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations
  • ability to work in a strong team environment

Job Duties

  • Follow up on volunteer opportunity inquiries
  • research places to recruit volunteers
  • prepare and send out volunteer flyers
  • attend various community, business, education fairs, events, services and meetings to recruit volunteers
  • schedule, prepare and conduct new volunteer orientation and training classes
  • identify volunteers for SAHH training and conduct SAHH Volunteer training
  • schedule and perform initial and annual SAHH volunteer competencies
  • investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required
  • create and distribute volunteer schedule to volunteers
  • schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments
  • track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate
  • enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports
  • perform volunteer background checks and follow up on results
  • organize and prepare recognition events: book venue, plan agenda, acquire guest speaker, calculate statistics for awards, order gifts/awards, create and send invitations and other tasks as needed
  • prepare volunteer service letters
  • communicate and engage volunteers for retention
  • attend workshops as needed
  • make recommendations to improve business unit practices and processes
  • any related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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