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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $27.00 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
flexible schedule
Employee Discounts
Job Description
Founded in 1964, New York Blood Center (NYBC) has established itself as a cornerstone in the healthcare community, serving the tri-state area for over six decades. NYBC delivers more than 500,000 lifesaving blood products annually to more than 150 hospitals, emergency medical services (EMS), and other healthcare partners. As a part of the larger New York Blood Center Enterprises (NYBCe), this organization has expanded its reach across more than 17 states, providing one million blood products annually to over 400 hospitals throughout the United States. NYBCe also extends its services into cellular therapies, specialty pharmacy, and medical services, supporting over... Show More
Job Requirements
- High school diploma
- 2-3 years administrative and/or customer service experience preferably in Volunteer Services
- working knowledge of computerized systems
- knowledge of Microsoft Office Suite
- strong attention to detail
- ability to work independently
- high interpersonal skills
- clear communicative ability verbally and in writing
- ability to interact respectfully with diverse individuals
- ability to work well in team environments
Job Qualifications
- High school diploma required
- college degree preferred
- 2-3 years experience administrative and/or customer service experience preferably in Volunteer Services
- working knowledge of computerized systems
- knowledge of a variety of software applications (Microsoft Office Suite)
- strong attention to detail in all work processes
- ability to work independently with minimal supervision
- high level of interpersonal skills to handle a variety of complex issues and situations involving volunteers, groups and/or staff
- ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings
- ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations
- ability to work in a strong team environment
Job Duties
- Follow up on volunteer opportunity inquiries
- research places to recruit volunteers
- prepare and send out volunteer flyers
- attend various community, business, education fairs, events, services and meetings to recruit volunteers
- schedule, prepare and conduct new volunteer orientation and training classes
- identify volunteers for SAHH training and conduct SAHH Volunteer training
- schedule and perform initial and annual SAHH volunteer competencies
- investigate SAHH Volunteer deviations and perform corrective competencies and retraining when required
- create and distribute volunteer schedule to volunteers
- schedule and coordinate volunteers at drives, donor centers, office and health/volunteer fairs and various other assignments
- track changes, additions and cancellation of blood drives for volunteer schedule and notify volunteers when appropriate
- enter and maintain volunteer information and data in Volunteer Management System inclusive of running various monthly reports
- perform volunteer background checks and follow up on results
- organize and prepare recognition events: book venue, plan agenda, acquire guest speaker, calculate statistics for awards, order gifts/awards, create and send invitations and other tasks as needed
- prepare volunteer service letters
- communicate and engage volunteers for retention
- attend workshops as needed
- make recommendations to improve business unit practices and processes
- any related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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