You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.20 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible working hours
Professional development opportunities
Job Description
The hiring establishment is a dynamic sports and entertainment organization dedicated to providing exceptional experiences for fans through seamless ticketing services and event management. Specializing in ticket operations, the organization ensures that every aspect of ticket sales, customer service, and event execution runs smoothly and efficiently, enhancing the overall fan and partner experience.
Operating within the fast-paced environment of sports and live entertainment, this organization is committed to innovation and excellence. Their comprehensive ticketing operations include creating event builds, managing ticket fulfillment, supporting box office operations, and delivering stellar customer service. The team works collaboratively across departments such as ... Show More
Operating within the fast-paced environment of sports and live entertainment, this organization is committed to innovation and excellence. Their comprehensive ticketing operations include creating event builds, managing ticket fulfillment, supporting box office operations, and delivering stellar customer service. The team works collaboratively across departments such as ... Show More
Job Requirements
- High school diploma or equivalent
- Previous ticketing or customer service experience preferred
- Proficiency with ticketing software such as Tickets.com preferred
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Willingness to work flexible hours including evenings, weekends, and holidays
- Ability to work independently and collaboratively in a team environment
Job Qualifications
- Ticketing experience or familiarity with Tickets.com system preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service abilities
- Able to multitask and work effectively in a fast-paced environment
- Comfortable working independently and as part of a team
- Willingness to work evenings, weekends, and holidays as required
Job Duties
- Assist with the creation and maintenance of events in the ticketing system
- Help fans onboard to new ticketing and loyalty platforms
- Build and manage price codes, plans, promotions, qualifiers, and holds
- Meet and exceed established annual sales goals
- Process season, group, hospitality, corporate partnership ticket orders
- Support the team with order entry, ticket fulfillment, payments, and mobile delivery
- Provide excellent customer service in-person, over the phone, and via email
- Serve as a resource on game days for ticket resolution and customer service
- Execute and help with group sales initiatives
- Maintain seating manifests and coordinate inventory across all ticket types
- Help fulfill internal ticketing needs, including holds and ticket donation requests
- Participate in event-day box office operations and assist in overseeing part-time staff
- Support outside events as needed
- Help execute all ticket support requests
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All