You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
Universal Kids Resort (UKR) is a premier family-friendly theme park that offers guests a unique entertainment experience combining thrilling rides, immersive attractions, and exceptional guest services. Situated in a vibrant location, UKR is renowned for its commitment to guest satisfaction, operational excellence, and safety standards. As a dynamic entertainment venue, UKR employs a wide range of professionals dedicated to maintaining its reputation as a top destination for families and guests of all ages. The resort continuously invests in its workforce, technology, and infrastructure to enhance the overall visitor experience and operational productivity. UKR operates with a focus on operational efficiency,... Show More
Job Requirements
- High School Diploma or GED preferred
- 2+ years of related experience in scheduling, staffing, or administrative support
- professional Food Managers certification required
- strong attention to detail
- proficiency in Excel, Word, and PowerPoint
- basic understanding of Top 9 food allergies and food safety
- consistent attendance
- ability to work flexible and varying schedules based on business demands
Job Qualifications
- Strong attention to detail and experience with administrative support
- basic understanding and experience of Top 9 food allergies and food safety knowledge preferred
- proficient in Excel, Word, PowerPoint and other business software
- consistent attendance
- professional Food Managers certification required
- 2+ years of related experience in scheduling, staffing, or administrative support or equivalent combination of education and experience
- High School Diploma or GED preferred
Job Duties
- Supports Revenue Operations teams including Culinary, Food & Beverage Operations, Merchandise, and Warehouse/Shared Services by organizing daily operational tasks
- partners with front line Team Members to inform on key operational changes to ensure seamless operation in alignment with Texas state specific requirements and Universal standards
- works with Management to ensure Team Members are utilized in proper roles in compliance with certifications
- assists in the compilation of department labor information for the company Flash report
- assists Management with rotations and grid creation as needed
- maintains and updates all collateral and menus to ensure accuracy and show quality standards
- researches, documents, and pulls reports on Point-of-Sale (POS) transactions for accuracy, discrepancies, and routine audits
- coordinates and communicates Veritiv audits, records and tracks all health inspections
- assists with communicating and compiling food safety quality control of allergies to appropriate teams following all UKR and Frisco policies and regulations
- acts as first point of contact for scheduling changes such as swaps, days off, vacation requests, callouts, special event coverage, etc
- assists in daily operations by providing exemplary guest service
- maintains awareness of potential service cues for positive service experiences
- performs opening and closing duties including assisting front line Team Members, responding to escalated Guest situations, ensuring proper flow, and maintaining clean and safe environment
- assists with overseeing training checklists and partners with Management to ensure complete training in safety, sanitation, and responsible alcohol service in compliance with Frisco food safety handling requirements
- provides daily feedback on training initiatives
- supports training new and current Team Members on policies, procedures and continuous learning initiatives
- provides assistance with administrative functions including inventory, product assistance, sourcing, onboarding, coordinating regulatory training, compliance reporting, and audits of Frisco required licenses
- compiles new information related to initiatives to drive revenue across the theme park
- supports food and beverage information for special events, catering requests and private event reservations
- communicates with partners to coordinate functions including securing space, menu options, guest numbers, pricing, and special themes
- participates in Environmental, Health & Safety responsibilities by following established policy, procedures, training and involvement activities
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All