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Coordinator of Housing and Residence Life Services
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tuition Reimbursement
Professional development opportunities
Employee wellness programs
Job Description
The University of Minnesota, Duluth (UMD) is a prominent regional university that consistently ranks among the top Midwestern regional universities according to U.S. News and World Report's "America's Best Colleges" issue. Nestled by the picturesque Lake Superior, UMD offers a unique educational environment that blends the advantages of both large research universities and smaller liberal arts colleges. This medium-sized campus provides a personalized learning experience, supported by a firm liberal arts foundation and diverse degree programs, which include undergraduate, professional, and graduate studies. Students benefit from UMD's robust research institutes and laboratories, gaining opportunities to engage deeply with their areas... Show More
Job Requirements
- Master’s degree or a BA/BS degree plus at least five years of relevant experience
- Experience working in a collegiate housing operation as a graduate or professional staff member for two years preferred
- Experience working in a customer service role preferred
- Experience with camps and conference groups within higher education preferred
- Experience supervising student staff preferred
- Experience using StarRez or another housing management system preferred
Job Qualifications
- Master’s degree or a BA/BS degree plus at least five years of relevant experience
- Experience working in a collegiate housing operation as a graduate/professional staff member for at least two years
- Experience in customer service roles
- Experience working with camps and conference groups within higher education
- Experience supervising student staff
- Experience using StarRez or another housing management system
Job Duties
- Develop and manage the Housing & Residence Life website including content creation and implementation
- Develop and execute social media strategies and manage all channels for Housing & Residence Life
- Oversee publications and branding efforts aligned with university standards in collaboration with other departments
- Manage day-to-day operations of the Housing Information Desk including staff supervision
- Co-lead summer operations team and manage summer group lodging and program reservations
- Lead residential room key processes including audits and distribution
- Lead student employment processes within assigned areas
- Provide administrative support for student employment and conduct case management
- Adjudicate significant behavioral conduct cases and manage hostile environment cases
- Manage break duty scheduling and training for student staff
- Participate in Director On-Call rotation during summer
- Lead departmental roles in Orientation and Admissions events
- Assist with programming initiatives and serve on opening and closing committees
- Help select full-time housing and residence life staff
- Support emergency response procedures
- Represent Housing & Residence Life on university committees and task forces
- Collaborate with student life staff to deliver residential programs and services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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