Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
401(k) Plan
Job Description
Trilogy at The Vineyards: Club Los Meganos is part of the esteemed Trilogy community located in the scenic East Bay area of Brentwood, California. This exclusive club prides itself on combining elegant architecture with breathtaking mountain views and a wide array of innovative programming designed to enhance the lifestyle of its residents and guests. At Club Los Meganos, members enjoy access to a full-service Sawa Spa, exquisite dining options at Abby's Gourmet Studio, well-equipped fitness and sports courts, and the availability of hosting memorable weddings within the picturesque surroundings of the vineyard. The community is known for its commitment to... Show More
Job Requirements
- High School diploma or equivalent preferred
- Three or more years of relevant customer service or hospitality experience preferred
- Experience in a Homeowner Association environment preferred
- Proficient in Microsoft Office
- Ability to communicate positively and effectively
- Self-motivated and able to work independently
- Excellent verbal communication and customer service skills
- Ability to pay attention to multiple details
- Flexible schedule including evenings and weekends
- Valid driver's license may be required
Job Qualifications
- High School diploma or equivalent preferred
- Three or more years of customer service or hospitality experience preferred
- Experience in a Homeowner Association environment preferred
- Proficient in Microsoft Office
- Ability to read and comprehend simple instructions and correspondence
- Positive and effective communication skills with team members and supervisors
- Self-motivated and able to work independently with little supervision
- Excellent verbal communication and customer service skills
- Demonstrated initiative and sound judgment in problem solving
- Strong time management, organization, and follow-up skills
- Attention to detail and accuracy
- Comfortable working in a fast-paced environment
- Flexible schedule including evenings and weekends
- Valid driver's license may be required
Job Duties
- Communicate the core values and mission of BlueStar Resort & Golf to support company goals
- Greet and welcome members and guests in a friendly manner via phone or onsite
- Screen members and guests for building access and issue identification cards
- Provide information about the Club, recreation, and local events with extensive knowledge
- Maintain daily operating procedures for opening and closing the Club
- Monitor Club and fitness rules enforcement
- Provide resident services and business center support including scheduling, event registration, and fee collection
- Assist Member Services Manager with administrative tasks including mail, email, phone calls, data entry, website updates, and creating reports
- Support the Lifestyle & Activities department by maintaining event flyers, preparing events calendar, assisting with ticket sales and advertisements
- Create monthly Welcome Binders for new homeowners
- Manage inventory for merchandise
- Maintain front office equipment organization and supplies
- Provide a safe and clean environment for members and guests
- Perform other assigned duties as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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