Coordinator / Match Support Specialist
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,000.00 - $45,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work schedule
Job Description
Big Brothers Big Sisters of Kansas (KSBBBS) is a respected non-profit organization committed to empowering youth through the establishment of mentoring relationships with caring adults. This organization operates with a mission-centric business environment focused on making a positive impact on young lives by fostering supportive and trustworthy mentorship connections. KSBBBS is known for its dedication to community involvement, youth development, and providing resources that help both mentors (Big Mentors) and youth (Little Brothers and Sisters) thrive. As an organization, it encourages teamwork, open communication, and a culture of learning and continuous improvement, which is reflected in its staff policies and... Show More
Job Requirements
- Bachelor’s degree required
- Valid driver’s license required
- Must have valid auto insurance with employee’s name listed as a vehicle operator
- Exceptional interpersonal relations
- Previous customer service experience preferred
- Experience working with populations facing adversity a plus
- Knowledge of Microsoft Office and database programs
- Strong verbal and written skills
- Excellent time management, organizational, and multi-tasking skills
- Fluency in Spanish a plus
- Ability to conduct home visits and face-to-face interviews
- Ability to prepare reports and maintain documentation
- Ability to represent the organization at community events
- Ability to work independently and as part of a team
- Ability to handle confidential information appropriately
Job Qualifications
- Bachelor’s degree
- Valid driver’s license
- Exceptional interpersonal relations
- Previous customer service experience preferred
- Experience with populations facing adversity a plus
- Knowledge of Microsoft Office and database programs
- Strong verbal and written skills
- Excellent time management, organizational, and multi-tasking skills
- Fluency in Spanish a plus
- Valid auto insurance with employee listed as vehicle operator
Job Duties
- Conduct match meetings, contacts, supervision, & closures within organizational guidelines
- Continually assess the match relationship focusing on child safety, privacy, positive youth development, and volunteer satisfaction
- Identify, address, and resolve potential problems and barriers early
- Provide weekly and monthly reports to Supervisor/Manager/Director
- Maintain organized and well-documented match files in the agency database
- Participate in group activities, recruitment, and agency events
- Represent KSBBBS at meetings, conferences, and other functions
- Make timely referrals to appropriate agencies
- Conduct home visits and face-to-face interviews with youth and parents/guardians
- Complete needs assessments and intakes for Little Brother/Little Sister applicants
- Process children screening including permission forms and interviews
- Interview Big applicants and conduct volunteer screening including background checks
- Conduct home visits with potential Bigs
- Compile interview information for evaluation and recommendations
- Conduct file showings and make collateral contacts as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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