Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Tuition remission
Professional development opportunities
Job Description
Brown University is a prestigious Ivy League institution renowned for its commitment to academic excellence, research innovation, and a vibrant campus community. Situated in Providence, Rhode Island, Brown fosters an inclusive environment that encourages creativity, critical thinking, and lifelong learning. The university's Division of Advancement plays a critical role in building enduring relationships with alumni and supporters, ensuring ongoing engagement that enriches the university experience for current and future generations. Within this framework, the Office of Alumni Relations is dedicated to fostering strong connections between Brown and its alumni by coordinating events, managing communications, and supporting volunteer initiatives.
The Co... Show More
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Job Requirements
- bachelor's degree or equivalent combination of education and experience
- minimum 2 years relevant experience in administrative support, customer service, public relations, or hospitality
- ability to work independently and responsibly as on-site staff representative
- proficiency with Microsoft and Google platforms
- experience handling multi-line phone systems
- excellent multitasking and prioritizing skills
- attention to detail and strong organizational abilities
- excellent oral and written communication skills
- ability to maintain confidentiality
- experience supervising student workers
- ability to work occasional nights and weekends
- must pass criminal background check and education verification at Brown University
Job Qualifications
- bachelor's degree or equivalent combination of education and experience
- minimum 2 years of experience in nonprofit or higher education administrative support, customer service, public relations, or hospitality
- proficiency with Microsoft Office and Google platforms including calendar and email management
- experience handling multi-line phone systems
- excellent organizational, interpersonal, and communication skills
- demonstrated ability to multitask and prioritize effectively
- experience supervising and evaluating student employees
- strong customer service orientation
- ability to maintain confidentiality
- poised under pressure
- excellent written and oral communication skills
Job Duties
- provide hospitality and front-line reception services at the Maddock Alumni Center
- manage scheduling and building access for events and meetings
- supervise and train student workers assigned to the front desk
- coordinate with campus offices including Facilities for building maintenance and upkeep
- manage supply distribution for Alumni Relations programs and volunteer cohorts
- maintain departmental calendars and assist with event logistics
- ensure the Maddock Alumni Center is prepared and guest-ready for all events and visitors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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