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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Go Hilton travel program
Employee stock purchase plan
Paid parental leave
Mental Health Resources
Paid Time Off
Job Description
Hilton is a premier global hospitality company known for its commitment to delivering exceptional guest experiences across a diverse portfolio of world-class brands. With a rich history spanning over 100 years and having welcomed more than 3 billion guests, Hilton has grown to become the number one World's Best Workplace. The company fosters an award-winning culture centered around inclusivity, diversity, and employee well-being, supported by numerous leadership development opportunities and comprehensive benefits programs. Hilton’s dedicated team members are empowered to thrive personally and professionally within a supportive environment that values leadership at every level, both within the hotels and corporate... Show More
Job Requirements
- one year of professional work experience
- proficiency with quickly learning new programs
- proficiency with MS Excel, Word, PowerPoint, and Outlook
Job Qualifications
- one year of professional work experience
- proficiency with quickly learning new programs
- proficiency with MS Excel, Word, PowerPoint, and Outlook
- experience in hotel sales, revenue management, data management, reservations, or front office operations field is a plus
- experience working with Hilton systems such as OnQ R&I and Delphi is preferred
Job Duties
- support sales specialists and leadership by managing all administrative tasks of the sales process, from lead retrieval to group actualization
- monitor lead channels and support sales specialists to ensure responses follow Hilton standards
- compile, collect, and disseminate necessary reports to improve response time and evaluate performance metrics
- process contracts after groups are confirmed, including building group SRPs, creating individualized booking links, and notifying hotels
- research and input actuals monthly to record production and revenue generated per group
- ensure Delphi.fdc is up to date according to Hilton best practices, hotel specifics, and group information
- review and respond to direct requests from hotel leaders and on-property sales teams
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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