Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible working hours
Professional Development
Job Description
JetBlue Airways is a leading American low-cost airline that has made a name for itself by offering affordable and enjoyable air travel experiences to customers. Established with a strong commitment to service, innovation, and operational excellence, JetBlue has grown steadily, earning a reputation for a dynamic company culture that values safety, caring, integrity, passion, and fun. With its headquarters in New York City, JetBlue operates numerous domestic and international flights, continuously striving to enhance both customer and employee satisfaction. JetBlue University (JBU) is an internal training division responsible for crewmember development, which plays a crucial role in maintaining the high... Show More
Job Requirements
- High school diploma or general education development (GED) diploma
- One year of customer service experience
- Proficient with the Microsoft Office Suite including Excel Word PowerPoint and Outlook and Internet Explorer
- Excellent verbal and written communication skills
- Excellent decision-making skills with the ability to assess multiple options and identify the best choice to serve a specified goal
- Excellent organizational skills and attention to detail
- Available for occasional overnight travel
- Must pass a ten year background check and pre-employment drug test
- Must be legally eligible to work in the United States
- Authorization to work in the US is required this position is not eligible for visa sponsorship
Job Qualifications
- High school diploma or general education development (GED) diploma
- One year of customer service experience
- Proficient with the Microsoft Office Suite including Excel Word PowerPoint and Outlook and Internet Explorer
- Excellent verbal and written communication skills
- Excellent decision-making skills with the ability to assess multiple options and identify the best choice to serve a specified goal
- Excellent organizational skills and attention to detail
- Available for occasional overnight travel
- Knowledge of myIDTravel and Concur Travel preferred
- Proficient in Sabre Interact Sabre SNTE and SabreRed travel platforms preferred
- Familiarity with travel industry and travel agency practices preferred
- Strategic time management skills preferred
Job Duties
- Coordinate travel accommodations for all JetBlue University training needs including new hire recurrent and business-related travel
- Book flights hotel accommodations and ground transportation managing all related logistics while ensuring alignment with budget guidelines
- Communicate travel logistics to all crewmembers and business partners via email and respond to inquiries via phone email or messenger
- Follow and communicate respective workgroup policies and guidelines to all respective recipients
- Work with all stakeholders towards accommodating crewmembers and business partners to minimize disruptions to the training experience
- Ensure compliance with company travel policies approval processes and budget guidelines
- Maintain accurate travel records and documentation for reporting and auditing purposes
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: