Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
team environment
Event experience
Job Description
FWC26 - FIFA World Cup 2026 is a major international sporting event that will be hosted for the first time across three countries: the United States, Canada, and Mexico. This monumental tournament will feature an expanded format with 48 teams and over 1,200 players competing in 16 host cities across North America. The event is celebrated for uniting the world through soccer, creating a platform that not only showcases the best of football but also promotes inclusivity, innovation, and community engagement on a global scale.
The FIFA World Cup 2026 Volunteer Program is at the heart of this prestigious e... Show More
The FIFA World Cup 2026 Volunteer Program is at the heart of this prestigious e... Show More
Job Requirements
- Bachelor's degree or equivalent education
- Previous experience in event operations or related fields preferred
- Strong communication skills
- Customer service orientation
- Ability to work on feet for extended periods
- Flexible availability including weekends and holidays
- Physical ability to lift light equipment
- Positive attitude and team mindset
- Ability to meet deadlines
- Problem solving skills
- Strong oral and written communication
- Adaptability and resilience
- Ability to work independently and collaboratively
- Fluent English
- Proficiency in Spanish or French is advantageous
- Familiarity with MS Office and database tools
Job Qualifications
- Bachelor's degree or similar level of education
- Previous experience in venue operations, hospitality, event management, or customer service preferred
- Strong communication skills and professionalism
- Ability to interact with diverse groups
- Ability to work on feet for long hours
- Flexible schedule including weekends, holidays, extended hours
- Ability to lift and move light equipment
- Positive, can-do attitude
- Passion for large-scale events and community programs
- Ability to foster productive relationships with stakeholders and volunteer groups
- Problem solving skills
- Strong oral and written communication skills
- Team player able to work under pressure
- Patience and persistence
- Adaptability to changing priorities
- Ability to work independently and within a cross-functional team
- Fluent in English
- Spanish or French proficiency is a plus
- Proficient in MS Office and planning software
- Experience with database management tools
Job Duties
- Work with the Host City Volunteer Manager to ensure seamless operational readiness of the Volunteer Center including logistical setup and coordination and operations during recruitment phase
- Assist in upkeep of back-of-house areas including office and break spaces
- Assist with Volunteer Platform system maintenance
- Coordinate with security, IT, and facility management to ensure safety and functionality of venue
- Manage welcome desk and ensure positive first impressions for arriving volunteers
- Provide wayfinding assistance throughout Volunteer Center zones including check-in, video room, meeting pods, legacy zone
- Respond to inquiries from volunteers and staff professionally and accurately
- Monitor and restock food and beverage areas for volunteers and staff
- Maintain cleanliness and tidiness to ensure welcoming environment
- Report and resolve any issues related to process, facilities, technology, or equipment
- Act as an on-site ambassador for FIFA Volunteer Program to create positive and memorable volunteer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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