Coordinator Host City Volunteer FWC26 Philadelphia
Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Flexible Schedule
Opportunity to work on a global event
Professional Development
Networking opportunities
team environment
Exposure to multicultural environment
Job Description
FIFA is the international governing body responsible for organizing the FIFA World Cup, the world's most prestigious football (soccer) tournament. The 2026 FIFA World Cup will be an unprecedented event hosted simultaneously by three countries: the United States, Canada, and Mexico. This three-nation collaboration marks a historic first for the tournament, which will feature 48 teams and over 1,200 players competing across 16 host cities. The event promises to be the largest and most innovative FIFA World Cup yet, designed to bring the world together through the spirit of football and sport.
FIFA's mission for the 2026 World Cup e... Show More
FIFA's mission for the 2026 World Cup e... Show More
Job Requirements
- Bachelor’s degree or equivalent
- Experience in venue operations, hospitality, event management or customer service preferred
- Ability to communicate professionally and handle diverse groups
- Physical ability to work long hours on feet
- Flexible availability including weekends, holidays and extended hours
- Ability to lift and move light equipment
- Positive attitude and passion for events
- Strong interpersonal skills to engage with stakeholders and volunteers
- Deadline-oriented and problem-solving mindset
- Effective oral and written communication
- Ability to work under pressure and as part of a team
- Patience and adaptability
- Proficient in English
- Technologically proficient with MS Office and database tools
- Ability to work independently and collaboratively
Job Qualifications
- Bachelor’s degree or similar level of education
- Previous experience in venue operations, hospitality, event management, or customer service preferred
- Strong communication skills
- Ability to interact with diverse groups
- Ability to work long hours on feet
- Flexible schedule including weekends and holidays
- Ability to lift and move light equipment
- Positive, can-do attitude
- Ability to foster relationships with stakeholders and volunteers
- Ability to meet deadlines and solve problems
- Strong oral and written communication
- Team player able to work under pressure
- Patience and persistence
- Adaptability to changing priorities
- Ability to work independently and in a team
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office and planning software
- Experience with database management tools
Job Duties
- Work with the Host City Volunteer Manager to ensure operational readiness of the Volunteer Center including logistical setup and coordination
- Assist in upkeep of back-of-house areas including office and break spaces
- Assist with Volunteer Platform system maintenance
- Coordinate with security, IT, and facility management to ensure a safe and functional venue
- Manage the welcome desk and provide positive first impressions for volunteers
- Provide wayfinding assistance throughout the Volunteer Center
- Respond to inquiries from volunteers and staff in a professional manner
- Monitor and restock food and beverage areas for volunteers and staff
- Maintain a clean and welcoming environment
- Report and resolve process, facility, tech, or equipment issues
- Act as an on-site ambassador for the FIFA Volunteer Program to create a positive and memorable experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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