Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Flexible Schedule
Professional Development
team environment
Networking opportunities
Community involvement
Job Description
FIFA World Cup 2026 is set to be a groundbreaking event, uniting the world through the greatest, most innovative, and inclusive sporting event of all time. This edition of the World Cup marks a historic milestone as it will be jointly hosted by three countries: the United States, Canada, and Mexico. This unprecedented collaboration redefines excellence, offering unique opportunities for greater participation and engagement from fans and players across North America and the globe. The 2026 FIFA World Cup will feature 48 teams and more than 1,200 players competing across 16 host cities, making it the largest World Cup tournament... Show More
Job Requirements
- Bachelor’s degree or similar level of education
- Previous experience in venue operations, hospitality, event management, or customer service preferred
- Strong communication skills and professionalism
- Ability to work on feet for long hours
- Flexible schedule including weekends, holidays, and peak periods
- Must be able to lift and move light equipment or supplies
- Positive, can-do attitude
- Passion for large-scale events and community programs
- Ability to build productive relationships with stakeholders and volunteer groups
- Ability to meet deadlines and problem solve
- Strong oral and written communication skills
- Team player
- Positive attitude, patience and persistence
- Flexible and adaptable to changing priorities
- Ability to work independently and in a team
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office and database management tools
Job Qualifications
- Bachelor’s Degree or similar level of education
- Previous experience in venue operations, hospitality, event management, or customer service preferred
- Strong communication skills, professionalism, and ability to interact with diverse groups
- Ability to work on feet for long hours in a fast-paced guest-facing environment
- Flexible schedule including weekends, holidays, and extended hours during peak periods
- Ability to create, engage and foster productive relationships with internal and external stakeholders and volunteer groups
- Ability to meet deadlines and solve problems
- Strong oral and written communication skills
- Team player able to work under pressure
- Positive attitude, patience, and persistence
- Flexible and adaptable to changing requirements and priorities
- Ability to work independently and in a dynamic cross-functional team structure
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office (Excel, Word, PowerPoint) and planning software and online collaboration tools
- Experience with database management tools
Job Duties
- Work with the Host City Volunteer Manager to ensure a seamless operational readiness of the Volunteer Center including logistical setup and coordination and operations through the recruitment phase of the Center
- Assist in general upkeep of back-of-house areas including office and break spaces
- Assist with Volunteer Platform system maintenance
- Coordinate with security, IT, and facility management to ensure a safe and functional venue
- Manage the welcome desk and ensure positive first impressions for all arriving volunteers
- Provide wayfinding assistance throughout the Volunteer Center
- Respond to general inquiries from volunteers and staff in a professional and informed manner
- Monitor and restock food and beverage areas as needed for volunteers and staff
- Support maintaining a clean and tidy environment to ensure a welcoming space for all attendees throughout the day
- Report and resolve any process, facility, tech or equipment issues in a timely manner
- Ensure all spaces remain welcoming, functional, and aligned with FIFA's standards of experience
- Act as an on-site ambassador for the FIFA Volunteer Program to create a positive and memorable journey for every participant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter