Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
flexible schedule
Professional development opportunities
team events
Transportation support
Meal Allowances
Job Description
FWC26, the FIFA World Cup 2026, is a landmark sporting event that will unfold across three countries - the United States, Canada, and Mexico - marking the first-ever tri-nation hosting of this globally celebrated tournament. This major international event is set to be the largest football tournament in history, expanding the competition to 48 teams and showcasing over 1,200 players. The event promises to be an innovative, inclusive, and groundbreaking occasion that aims to unite fans and communities worldwide through the power and spirit of football. FIFA World Cup 2026 is a beacon of collaboration and participation, creating unmatched opportunities... Show More
Job Requirements
- bachelor’s degree or similar level of education
- previous experience in venue operations hospitality event management or customer service preferred
- strong communication skills professionalism and the ability to interact with diverse groups of people
- ability to work on your feet for long hours in a fast-paced guest-facing environment
- flexible schedule including weekends holidays and extended hours during peak periods
- must be able to lift and move light equipment or supplies as needed
- a positive can-do attitude and a passion for large-scale events and community programs
- ability to create engage and foster productive working relationships with internal and external stakeholders and volunteer groups
- ability to meet deadlines and is a problem solver
Job Qualifications
- bachelor’s degree or similar level of education
- previous experience in venue operations hospitality event management or customer service preferred
- strong communication skills professionalism and the ability to interact with diverse groups of people
- ability to work on your feet for long hours in a fast-paced guest-facing environment
- flexible schedule including weekends holidays and extended hours during peak periods
- must be able to lift and move light equipment or supplies as needed
- a positive can-do attitude and a passion for large-scale events and community programs
- ability to create engage and foster productive working relationships with internal and external stakeholders and volunteer groups
- ability to meet deadlines and is a problem solver
- strong communication skills both oral and written
- team player able to work under pressure
- positive attitude patience and persistence
- flexible adaptable and able to respond to changing and conflicting requirements and priorities
- ability to work both independently and in a dynamic cross functional team structure
- fluent in english written and spoken
- spanish and or french proficiency is a plus
- proficient in ms office excel word powerpoint and planning software and online collaboration tools
- database management tools
Job Duties
- work with the host city volunteer manager to ensure a seamless operational readiness of the volunteer center including logistical setup and coordination and operations through the recruitment phase of the center
- assist in general upkeep of back-of-house areas including office and break spaces
- assist with volunteer platform system maintenance
- coordinate with security it and facility management as required to ensure a safe and functional venue
- assist with the overall operations of the volunteer center
- manage the welcome desk and ensure positive first impressions for all arriving volunteers
- provide wayfinding assistance throughout the volunteer center guiding attendees through various zones such as check-in video room meeting pods legacy zone
- respond to general inquiries from volunteers and staff in a professional and informed manner
- monitor and restock food and beverage areas as needed for volunteers and staff
- support maintaining a clean and tidy environment to ensure a welcoming space for all attendees throughout the day
- report and resolve any process facility tech or equipment issues in a timely manner
- ensure all spaces remain welcoming functional and aligned with fifa standards of experience
- be an on-site ambassador for the fifa volunteer program helping to create a positive and memorable journey for every participant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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