Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Training and development opportunities
Event experience
Networking opportunities
Job Description
FIFA, the international governing body of football, is renowned for organizing the FIFA World Cup, the most prestigious football tournament globally. The upcoming FIFA World Cup 2026 is set to be a groundbreaking event, as it will be hosted for the first time by three countries: the United States, Canada, and Mexico. This event promises to be the greatest, most innovative, and inclusive sporting event of all time, uniting fans and players from across the globe in an unprecedented manner.
The joint hosting approach not only expands the geographic and cultural reach of the tournament but also introduces new oppo... Show More
The joint hosting approach not only expands the geographic and cultural reach of the tournament but also introduces new oppo... Show More
Job Requirements
- Bachelor’s degree or similar level of education
- Previous experience in venue operations, hospitality, event management, or customer service
- Strong communication skills
- Ability to work on feet for long hours
- Flexible schedule including weekends and holidays
- Must be able to lift and move light equipment
- Positive attitude
- Ability to engage and foster relationships with stakeholders and volunteers
- Ability to meet deadlines and problem solve
- Strong oral and written communication
- Team player
- Patience and persistence
- Flexibility and adaptability
- Ability to work independently and in a team
- Fluent in English
- Spanish and/or French proficiency preferred
- Proficiency in MS Office and database management
Job Qualifications
- Bachelor’s degree or similar level of education
- Previous experience in venue operations, hospitality, event management, or customer service preferred
- Strong communication skills
- Professionalism and ability to interact with diverse groups
- Ability to work on feet for long hours
- Flexible schedule including weekends, holidays, and extended hours
- Positive, can-do attitude and passion for large-scale events
- Ability to create and foster productive working relationships
- Ability to meet deadlines and problem solve
- Strong oral and written communication
- Team player able to work under pressure
- Patience and persistence
- Flexible and adaptable to changing priorities
- Ability to work independently and in a cross-functional team
- Fluent in English
- Spanish and/or French proficiency is a plus
- Proficient in MS Office and planning software
- Experience with database management tools
Job Duties
- Work with the Host City Volunteer Manager to ensure seamless operational readiness of the Volunteer Center including logistical setup and coordination
- Assist in general upkeep of back-of-house areas including office and break spaces
- Assist with Volunteer Platform system maintenance
- Coordinate with security, IT, and facility management to ensure a safe and functional venue
- Manage the welcome desk and ensure positive first impressions for all arriving volunteers
- Provide wayfinding assistance throughout the Volunteer Center guiding attendees through various zones
- Respond to general inquiries from volunteers and staff professionally and informatively
- Monitor and restock food and beverage areas as needed
- Support maintaining a clean and tidy environment
- Report and resolve any process, facility, tech, or equipment issues promptly
- Ensure all spaces remain welcoming, functional, and aligned with FIFA's standards of experience
- Serve as an on-site ambassador for the FIFA Volunteer Program to create a positive and memorable journey for every participant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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