Job Overview
Employment Type
Temporary
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
full-time employment
Career development opportunities
Experience in international event management
team environment
skills enhancement
Networking opportunities
Job Description
FIFA World Cup 2026 is an unprecedented international sporting event, poised to unite the world through the greatest, most innovative, and inclusive football tournament ever organized. For the first time in history, the FIFA World Cup will be hosted collaboratively by three nations: the United States, Canada, and Mexico. This tri-nation format expands the scale and impact of the tournament, featuring 48 teams competing across 16 host cities, heralding a new era of football excellence and fan engagement.
The 2026 World Cup represents far more than just a series of football matches; it is a global movement designed to... Show More
The 2026 World Cup represents far more than just a series of football matches; it is a global movement designed to... Show More
Job Requirements
- Bachelor's degree or similar level of education
- previous experience in venue operations, hospitality, event management, or customer service preferred
- strong communication skills
- professionalism
- ability to interact with diverse groups of people
- ability to work on feet for long hours
- flexible schedule including weekends, holidays, and extended hours during peak periods
- ability to lift and move light equipment or supplies
- positive attitude and passion for large-scale events
- ability to foster working relationships with stakeholders and volunteer groups
- ability to meet deadlines
- problem-solving skills
- strong oral and written communication
- team player
- ability to work under pressure
- patience and persistence
- flexibility and adaptability
- ability to work independently and in team structures
- fluent in English
- knowledge of Spanish and/or French is a plus
- proficiency in MS Office and planning software
- database management skills
Job Qualifications
- Bachelor's Degree or similar level of education
- previous experience in venue operations, hospitality, event management, or customer service preferred
- strong communication skills, professionalism, and the ability to interact with diverse groups of people
- ability to work on your feet for long hours in a fast-paced, guest-facing environment
- flexible schedule including weekends, holidays, and extended hours during peak periods
- must be able to lift and move light equipment or supplies as needed
- a positive, can-do attitude and a passion for large-scale events and community programs
- ability to create, engage and foster productive working relationships with internal and external stakeholders and volunteer groups
- ability to meet deadlines and is a problem solver
- strong communication skills, both oral and written
- team player, able to work under pressure
- positive attitude, patience, and persistence
- flexible, adaptable and able to respond to changing and conflicting requirements and priorities
- ability to work both independently and in a dynamic, cross functional team structure
- fluent in English (written and spoken)
- Spanish and/or French proficiency is a plus
- proficient in MS Office (Excel, Word, PowerPoint) and planning software and online collaboration tools
- database management tools
Job Duties
- work with the Host City Volunteer Manager to ensure a seamless operational readiness of the Volunteer Center, including logistical setup and coordination, and operations through the recruitment phase of the Center
- assist in general upkeep of back-of-house areas, including office and break spaces
- assist with Volunteer Platform system maintenance
- coordinate with security, IT, and facility management as required to ensure a safe and functional venue
- assist with the overall operations of the Volunteer Center
- manage the welcome desk and ensure positive first impressions for all arriving volunteers
- provide wayfinding assistance throughout the Volunteer Center, guiding attendees through various zones
- respond to general inquiries from volunteers and staff in a professional and informed manner
- monitor and restock food and beverage areas as needed for volunteers and staff
- support maintaining a clean and tidy environment to ensure a welcoming space for all attendees throughout the day
- report and resolve any process, facility, tech or equipment issues in a timely manner
- ensure all spaces remain welcoming, functional, and aligned with FIFA's standards of experience
- be an on-site ambassador for the FIFA Volunteer Program, helping to create a positive and memorable journey for every participant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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