Coordinator, Hospitality & Travel Services
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
401k plan
Hybrid work policy
Paid Time Off
bonus potential
Professional Development
Event-issued merchandise
Job Description
Chicago Event Management (CEM) is a premier event production company based in Chicago, Illinois, with a rich history dating back to 1996. Over the decades, CEM has distinguished itself as a leader in both the event production and endurance sports industries by passionately connecting communities through meticulously crafted events. The organization prides itself on embracing best practices, continually learning and innovating, and fostering lasting relationships that inspire fresh ideas and excellence in event execution. Their portfolio includes a variety of high-profile city events that not only showcase logistical expertise but also emphasize guest experiences and community engagement.
CEM’s commitme... Show More
CEM’s commitme... Show More
Job Requirements
- Passion for hospitality services, event production or the endurance sports industry
- Working knowledge of event safety and risk management principles
- High integrity, strong work ethic, and personal accountability
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment
- Proven ability to collaborate effectively across departments and build consensus
- Excellent written and verbal communication skills
- Strong planning, organizational, and follow-up skills
- Strong people, process, and customer service skills
- Exceptional time management and attention to detail
- Excellent analytical and research skills
- Proficiency in Microsoft Office, Adobe Illustrator, InDesign, Photoshop, databases, and related project management tools
- Ability to work nights, weekends, and non-traditional hours as required by event and program schedules
- Ability to travel as required (5-10%)
Job Qualifications
- Bachelor's degree in hospitality management, business administration, or related field
- 1-2 years of experience booking domestic and international travel, including group and executive travel
- Prior office experience including corporate credit card administration
- Demonstrated ability to work independently and collaboratively in a team environment
- Proficiency in Microsoft Office, Adobe Illustrator, InDesign, Photoshop, and project management tools
- Strong written and verbal communication skills
- Excellent planning, organizational, and follow-up skills
- Exceptional time management and attention to detail
- Knowledge of event safety and risk management principles
- Ability to work non-traditional hours including nights and weekends
- Ability to travel 5-10 percent of the time
Job Duties
- Coordinate and execute hospitality venues and guest programs at company-produced events
- Manage day-to-day hospitality tasks leading up to and during events including Chicago Marathon, Shamrock Shuffle, and Chicago 13.1 hospitality venues
- Coordinate travel arrangements including air, housing, and transportation for all event stakeholders and staff
- Generate detailed travel itineraries and confirmations for athletes and high-profile guests
- Collaborate with internal departments such as Sponsorship, Operations, and Workforce Management on resource procurement and allocation
- Oversee hospitality operations and logistics contractors
- Assist in documenting processes and identifying opportunities for efficiency improvement within hospitality and travel services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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