Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
meal provided
Professional Development
Job Description
The Akron RubberDucks, the Double-A affiliate of the Cleveland Guardians, are a professional baseball team with a solid reputation for providing an outstanding fan experience and high-quality game day events. Located in Akron, Ohio, the organization is dedicated to excellence both on and off the field, offering a lively and engaging atmosphere for fans and community members alike. The RubberDucks are committed to fostering a positive company culture that emphasizes teamwork, respect, and dedication to service. As part of a prestigious Minor League Baseball network, the team draws thousands of fans to their home games seasonally, creating a bustling environment... Show More
Job Requirements
- At least one year of hospitality experience
- Ability to stand and walk for extended periods
- Ability to lift and push up to 50lbs
- Strong understanding of Microsoft Office
- Positive attitude
- Good leadership skills
- Results oriented
- Strong communication skills
- Ability to multitask
- Relevant education or experience in hospitality preferred
Job Qualifications
- Good leadership skills
- Relevant hospitality experience
- Positive attitude and desire to learn
- At least one year of hospitality experience preferably in high-volume food and beverage operations
- Customer service focused
- Ability to work collaboratively
- Exceptionally organized and detailed
- Strong communication skills
- Results oriented
- Ability to multitask and manage projects on time and within budget
- Must be able to stand and walk for extended periods
- Ability to lift and push up to 50lbs
- Strong knowledge of Microsoft Office programs
- BA/BS degree in related major preferred
Job Duties
- Assist and support the daily operation of the Food & Beverage department striving to meet and exceed performance and financial goals
- Develop, practice, and promote Akron RubberDucks company culture with a focus on fan experience and customer service
- Assist with hiring and scheduling of interns and warehouse staff
- Evaluate, coach, instruct, and support all game day staff ensuring highest cleanliness and sanitation standards
- Oversee operation and sustainability of concession equipment
- Assist in the operation of all hospitality areas including picnic areas ensuring quality standards
- Maintain extensive visibility on front lines with guest interaction and service recovery
- Manage inventory control and product ordering
- Assist with warehouse operations and serve as point person for inbound deliveries
- Collaborate to develop and implement new menu concepts focusing on departmental margin
- Train and troubleshoot POS and Yellow Dog Inventory management systems
- Perform other duties as assigned
- Have fun
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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