Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $40.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
401(k) match
stock purchase plan
Paid Maternity Leave
Paid parental leave
Paid Time Off
performance-based bonus
Company Discounts
Job Description
Walmart, Inc. is a global retail leader committed to helping millions of customers live better every week. Founded in 1962, Walmart operates a chain of hypermarkets, discount department stores, and grocery stores with a mission that goes beyond retail: to create a positive impact in the communities it serves. As a Fortune number 1 company, Walmart fosters a diverse and inclusive workplace where employees can bring their whole selves to work, embracing belonging, sustainability, and community involvement. The company invests in its associates with competitive pay, comprehensive benefits, and opportunities for career growth through programs like Live Better U education... Show More
Job Requirements
- 1 to 3 years of experience working with ticketing systems
- experience in customer service
- knowledge of human resources or project coordination
- ability to use intermediate level word processing, spreadsheet, and email software
- familiarity with Walmart systems
- willingness to work onsite in Bentonville, Arkansas
- availability to work Monday to Friday
- commitment to a drug-free workplace
Job Qualifications
- Strong communication and customer service skills
- experience creating SOPs
- experience in invoicing and PO creation
- previous experience working in a training department
- previous experience working in a call center
- ability to work effectively in a team setting
Job Duties
- Maintaining and updating training schedules for all associates
- coordinating onboarding sessions and preparing training materials
- assisting with department events and engagement programs
- entering and updating work orders in the Nuvolo system
- monitoring open work orders and following up on overdue tasks
- generating weekly and monthly maintenance reports by trade
- maintaining KPI dashboards for work order completion, training compliance, and budget utilization
- compiling monthly trend reports on maintenance, invoice aging, and training gaps
- gathering and organizing documentation for internal and external audits
- communicating with associates to ensure SLA completion
- working on PO creation and tracking
- drafting and distributing operational updates
- compiling KPI and operational reports for leadership
- scheduling vendor visits, confirming service completion, and maintaining vendor contact lists
- understanding all work streams and helping to create playbooks and SOP
- managing version control for SOPs, safety manuals, and compliance documents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Jobs By Filter