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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
flexible scheduling
Job Description
The University Center is a premier, full-service conference and event facility located on the University of North Florida (UNF) campus. As a vibrant hub for a wide range of campus and community events, the University Center offers versatile spaces, state-of-the-art technology, and comprehensive services designed to support conferences, workshops, meetings, social gatherings, and large-scale events. The Center actively supports the university's mission of providing enriching experiences and fostering a welcoming environment for students, faculty, staff, and external clients alike. With a commitment to excellence, the University Center serves as a cornerstone for engagement, learning, and collaboration within the university community... Show More
Job Requirements
- Bachelor's degree preferred
- Experience in event planning or coordination
- Excellent communication skills
- Strong organizational skills
- Ability to work evenings and weekends
- Proficiency with scheduling and documentation software
- Ability to lift moderate weight occasionally
- Customer service orientation
- Ability to work independently and as part of a team
Job Qualifications
- Bachelor’s degree in hospitality management, event planning, or related field preferred
- Previous experience in event coordination, hospitality, or customer service roles
- Strong communication and interpersonal skills
- Proficiency with event scheduling and reservation systems
- Ability to manage multiple events and prioritize tasks effectively
- Knowledge of AV technology and catering services preferred
- Strong problem-solving abilities and adaptability
- Professional demeanor and reliability
Job Duties
- Serve as the primary point of contact for client inquiries regarding University Center spaces, services, and availability
- Conduct guided facility tours for prospective clients highlighting features and setup options
- Consult with clients to understand event objectives and identify logistical and service requirements
- Assist clients in selecting appropriate spaces and services and provide cost estimates
- Communicate policies, guidelines, deadlines, and pricing clearly to clients
- Create, manage, and update reservations using the scheduling system ensuring accurate documentation
- Maintain thorough records of event correspondence and final details
- Develop setup diagrams, timelines, and supporting documentation
- Coordinate event services and logistics with campus partners such as Catering, AV/ITS, Custodial, and Facilities
- Verify room setups and assist with physical setups as needed
- Serve as onsite support managing daily events providing customer service and ensuring execution as planned
- Troubleshoot event issues promptly to maintain client satisfaction
- Provide onsite event support during required frequent weekend and evening hours
- Support billing processes including reviewing event details and invoicing
- Build and maintain positive relationships with recurring clients
- Participate in departmental and client meetings, walkthroughs, and training sessions
- Assist with University Center operations including oversight of setup crews and partners when acting as manager on duty
- Attend professional development programs and serve as departmental representative on university committees
- Assist with additional departmental projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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