Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible spending account
Job Description
Austin Independent School District (Austin ISD) is a leading educational institution dedicated to fostering an inclusive, engaging, and supportive environment for students, staff, and the broader community. Serving a diverse population in Central Texas, Austin ISD is committed to academic excellence, innovation, and community involvement. The District provides a dynamic workplace where individuals are encouraged to contribute to educational growth and equity initiatives that support a wide range of cultural and socio-economic backgrounds. The District is locally funded and seeks to maintain a long-term commitment to its workforce with a professional and collaborative environment. The work atmosphere encourages teamwork, respect,... Show More
Job Requirements
- Bachelor's degree from an accredited college or university preferred
- Three years of professional community engagement experience required
- Experience using Microsoft Office, databases, mobile devices, and software required
- Ability and willingness to work non-traditional hours
- Knowledge of community engagement and communication services
- Ability to manage staff, time, and resources effectively
- Ability to handle multiple projects simultaneously according to deadlines
- Knowledge of regional and local community dynamics and political environments
- Strong customer service and relations skills
- Conflict management abilities
- Team management skills
- High degree of emotional intelligence
- Excellent organizational, management, planning and problem-solving skills
Job Qualifications
- Bachelor's degree from an accredited college or university preferred
- Three years of professional community engagement experience required
- Five years combined experience in customer service, business, communications, public administration, public relations or related field preferred
- Specialized training in group facilitation, planning, participatory decision-making and engagement of diverse communities preferred
- Two years supervising staff in community outreach or public information preferred
- Direct experience presenting to public groups and governing boards preferred
- Proficient in Microsoft Office, databases, mobile devices and software
- Bilingual abilities (English and Spanish or other languages) preferred
- Ability to work non-traditional hours when needed
- Knowledge of community engagement principles and stakeholder involvement strategies
- Strong management, organizational, planning and problem-solving skills
- Excellent oral, written and interpersonal communication skills
- Ability to facilitate sensitive discussions about race, culture, and inclusiveness
- High emotional intelligence
- Experience in survey design and data analysis
- Capable of producing, editing, and refining professional documents
Job Duties
- Manage a small team of community engagement professionals by planning, scheduling, delegating and overseeing employee work assignments
- Authorize, coordinate and schedule work with vendors and consultants, conduct personnel actions, including interviewing, hiring, training, and evaluating performance
- Coordinate large event logistics including districtwide community events and inclusion celebrations, arrange facilities, communicate with all appropriate groups and coordinate volunteers
- Assist and collaborate with the department supervisor to manage and direct comprehensive community involvement programs
- Provide extensive engagement and outreach to campus communities, neighborhood, business, civic organizations, and public events
- Assist in departmental budget development and monitor budget for the Community Engagement Team
- Prepare design surveys, analyze results, prepare reports and manage event production
- Develop and support data systems for district and campus level decision-making
- Develop strategies and oversee implementation to build relationships supporting community engagement
- Work collaboratively with communications divisions to design and disseminate public messages
- Support planning, organization, problem-solving and execution of community engagement initiatives as assigned
- Execute multiple projects simultaneously and meet short deadlines
- Maintain the department database including mailing and organization lists
- Develop and update the district website consistently
- Serve as consultant for event planning and implementation
- Serve as liaison between district leadership and stakeholders
- Build and maintain relationships with partner organizations
- Provide exceptional customer experience fostering a culture of respect
- Perform other related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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