Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
flexible schedule
Job Description
The Venetian Resort is a renowned luxury hotel and casino located in Las Vegas, Nevada, known for its opulent design, world-class amenities, and exceptional guest services. As a premier destination, The Venetian offers an unparalleled experience combining sophisticated hospitality with the vibrant energy of Las Vegas. The resort prides itself on delivering personalized and attentive services across its various departments, ensuring every guest feels valued and cared for from the moment they arrive. The Venetian continually invests in training and development for its team members to maintain its high standards of excellence and innovation in the hospitality industry.
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Job Requirements
- 21 years of age
- Proof of authorization/eligibility to work in the United States
- High school diploma or equivalent
- Must be able to obtain and maintain required certifications or licenses
- 2 years of service experience in luxury hospitality or related area
- Experience with POS equipment and/or computers
- Ability to communicate clearly in English both spoken and written
- Strong interpersonal skills
- Ability to work varied shifts including nights, weekends, and holidays
- Ability to speak additional languages is preferred
Job Qualifications
- High school diploma or equivalent
- 2 years of service experience in a luxury hotel, casino, restaurant, or related hospitality area
- Experience with point-of-sale equipment and/or computers
- Ability to communicate clearly and effectively in English, both spoken and written
- Strong interpersonal skills to communicate with guests and team members of different backgrounds and levels
- Ability to work varied shifts including nights, weekends, and holidays
- Ability to speak additional languages preferred
- Must be able to obtain and maintain any certification or license as required by law or policy
Job Duties
- Answer the phones according to The Venetian standards
- Use defined script to greet guests and determine how to be of assistance to the guest
- Take orders correctly, enter them into POS system and contact butlers for appropriate service
- Keep departmental information relevant and accurate to ensure proper service is being executed
- Respond to guest requests and answer questions about The Venetian Resort and Las Vegas, researching answers when necessary
- Conduct bookings of transportation requests utilizing ARTS
- Know, adhere to, and practice all aspects of department service standards
- Record all pertinent data into guest profile as needed
- Assist with the recording of laundry, dry cleaning, pressing and shoe polishing services when performed
- Collaborate with other departments to ensure all guest needs are fulfilled
- Adhere to all safety guidelines when handling and lifting equipment
- Work in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods
- Source items as assigned including tickets, shopping, food products, deliveries, and packages
- Assist in fulfilling guests' requests as long as they are safe, legal, and economically sound
- Clean and maintain work areas to The Venetian Resort standards
- Maintain a safe work environment
- Consistent and regular attendance is an essential function
- Perform other related duties as assigned
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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