Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Gaylord Texan Resort and Convention Center, located in Grapevine, Texas, is a premier hospitality destination that offers a unique blend of luxury accommodations, extensive meeting facilities, and exceptional guest experiences. As part of the respected Gaylord Hotels portfolio under Marriott International, the resort prides itself on delivering extraordinary service and unforgettable events. Known for its impressive event spaces and diverse dining options, the resort attracts a wide range of visitors from business travelers to vacationers. Operating within a vibrant hospitality environment, Gaylord Texan is dedicated to excellence in customer service and creating memorable moments for every guest.
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Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or event coordination preferred
- Ability to follow detailed instructions
- Strong customer service orientation
- Ability to stand, sit, or walk for prolonged periods
- Ability to lift or move objects up to 25 pounds
- Willingness to work part-time and seasonal hours
Job Qualifications
- High school diploma or equivalent
- Experience in event coordination or hospitality preferred
- Ability to operate event-related software systems
- Strong communication and interpersonal skills
- Ability to maintain professionalism under pressure
- Team-oriented mindset
- Basic problem-solving abilities
- Knowledge of safety and operational protocols
Job Duties
- Assist in coordinating the operation of all special events or Experiences of Pleasure activities
- Review operational status, lighting, audiovisual aspects, cleanliness, and system operation and correct any aesthetic deficiencies
- Follow training guidelines to support event management leadership
- Supervise and assist in training of all special event employees
- Learn and operate software systems used for events including ticketing, retail sales, inventory, and space usage
- Resolve financial, inventory, and numerical discrepancies
- Comply with company policies and report accidents or unsafe working conditions
- Maintain professional appearance and confidentiality
- Greet and acknowledge guests per company standards
- Anticipate and address guest service needs
- Communicate clearly and professionally
- Develop positive working relationships and support team goals
- Ensure quality expectations and standards are met
- Identify and recommend process improvements
- Stand, sit, or walk for long periods
- Move objects weighing up to 25 pounds
- Perform other reasonable work tasks as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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