Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,610.00 - $54,252.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
Life
Accident and disability
Parental leave
Employee assistance program
Commuter Benefits
Paid holidays
Paid Time Off
401(k)
flight privileges
Job Description
United Airlines is a major American airline headquartered in Chicago, Illinois, renowned for its extensive domestic and international route network. As one of the largest airlines in the world, United Airlines is dedicated to connecting people and cultures, enhancing global commerce, and providing exceptional travel experiences. The company prides itself on supporting employees’ career growth, fostering a collaborative and inclusive work environment, and delivering top-tier benefits that promote health, wellness, and work-life balance. Committed to innovation and excellence, United Airlines consistently invests in cutting-edge technology and training programs to maintain its position as an industry leader. Joining United Airlines means... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of administrative work experience
- 1-2 years of customer service experience
- Attendance is required at work location as this position is an essential, operational role
- Willing to work a flexible schedule including holidays, weekends, and non-traditional business hours
- Ability to be reliable and punctual
- Ability to actively perform tasks and duties in a timely and responsive manner
- Must be able to prioritize work and function in a high-pressure, fast paced team environment
- Ability to communicate clearly and effectively in English both verbally and written
- Ability to respond positively to changes and constructive feedback
- Strong analytical and organization skills
- Proficient in Microsoft Office Suite
- Must be legally authorized to work in the United States without sponsorship
- Successful completion of interview
- Reliable and punctual attendance is essential
Job Qualifications
- High school diploma or equivalent
- Finance or business knowledge
- 1-2 years of administrative work experience
- 1-2 years of customer service experience
- Willingness to work a flexible schedule to support a 362-day per year operation including holidays, weekends, and non-traditional business hours
- Ability to communicate clearly and effectively, both orally and in writing at all levels
- Strong analytical abilities and proficiency with communication and organization skills
- Proficient in Microsoft Office Suite
- Must be legally authorized to work in the United States without sponsorship
- Successful completion of interview required
- Reliability and punctuality
Job Duties
- Create, monitor, audit, and communicate hotel assignments for line pilots coming in for training and others traveling to the FTC on company business
- Partner with external stakeholders to ensure hotel reservations comply with UPA contractual obligations
- Manage United Airlines regulatory compliance requirements for Chinese Visa submissions and renewal, passport renewals and changes, foreign national pilot registration and documentation, and SIDA badge compliance
- Serve as front-line technology experts for pilot EFBs, including initial configuration, installation, troubleshooting, and replacement of iPads in a timely and efficient manner
- Provide excellence customer service support to pilot inquiries and provide front-line administrative support in the onboarding of new hires at the FTC including M&A employees and new-hire pilot classes to include fingerprinting, I-9 form support, EFB configuration, business cards, and badging and access control
- Act as a subject matter expert for pilot crew badging to support all badging inquiries, including updates, reprints, and support for damaged or expired badges
- Support the execution of all pilot renewal badging across the UAL system
- Supports the return to work process for pilots returning from leave
- Provide critical administrative support to special projects and new initiatives across Flight Operations and the Flight Training Center as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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