Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,100.00 - $69,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
Flexible Schedule
Job Description
Coopers Uptown is a renowned retail and cafe establishment located in the vibrant heart of Kenosha. With a legacy spanning over 100 years, Coopers Uptown stands out as an award-winning shopping and dining destination that uniquely combines a thoughtfully curated selection of merchandise with delicious homemade food. This one-stop shop has been designed to create memorable experiences for generations, making it a beloved fixture in the community. The establishment prides itself on its rich history while continuously evolving to meet the needs and expectations of its customers. Coopers Uptown is much more than a retail store or cafe; it's a... Show More
Job Requirements
- High school diploma or equivalent
- proven work experience in retail or hospitality management
- strong leadership and communication skills
- ability to manage multiple priorities and work in a fast-paced environment
- proficiency with retail management software
- ability to establish and maintain vendor relationships
- knowledge of inventory and stock management
- capacity to lift a minimum of 25 pounds
- availability to work flexible hours including weekends and holidays
- commitment to delivering exceptional customer service
- degree in business administration or related field preferred
Job Qualifications
- Proven work experience as a store or retail manager, general manager, hospitality manager or similar role
- proven experience managing vendor relationships and buying product
- proven customer service experience as a manager
- familiarity with retail management software
- degree in business administration
- hospitality management is a plus
Job Duties
- Creating an outstanding atmosphere and culture for both customers and employees
- driving cafe and retail stores financial performance
- overseeing daily store operations including hiring, scheduling, budgeting, driving sales performance, selling skills, merchandising, stock management and adhering to operational policies and procedures
- managing entire product assortment including understanding trends, managing relationships with vendors and resources, making product buys, and managing product lifecycles
- implementing marketing, sales, service, and financial strategy direction provided by corporate partners
- hiring, training and supervising staff including providing positive leadership, mentoring, and coaching
- continually educating and developing sales team on new products and sales strategies
- regularly reviewing key performance metrics with staff to drive profitability and service
- ensuring collaborative culture and working relationships between retail and cafe staff
- being accountable for driving community awareness via networking, event planning and partnerships
- assisting in planning and executing marketing strategies to increase awareness and store traffic
- acting as lead point of contact for vendor contracts and facility management
- handling customer inquiries, complaints and special requests
- leading planning, coordination and execution of special events
- maintaining all standards of store operations including visual presentation, security, inventory control, loss prevention, human resources, expense control, training, facility appearance and operational policies
- ensuring all company prescribed standards are met and adhered to by employees
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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