Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.40
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career development opportunities
Positive work environment
Job Description
Harmons is a well-established grocery store chain known for providing high-quality products and exceptional customer service. Their commitment to community and excellence extends beyond their stores into their Cooking School, an engaging and interactive space where culinary enthusiasts can learn new skills and enjoy a unique cooking experience. The Cooking School team collaborates to maintain an inviting environment and deliver educational and fun cooking classes and events that resonate with their diverse customer base. Harmons values employees who are passionate about food, customer service, and contributing positively to the community, emphasizing collaboration and continuous improvement across their operations.
The C... Show More
The C... Show More
Job Requirements
- Full-time availability including weekends, evenings, and holidays
- previous cooking experience or fine dining serving preferred
- excellent customer service skills
- ability to maintain cleanliness and organization
- strong communication and interpersonal skills
- current TIPS Certification
- valid Food Handler’s Permit
- competency with Microsoft Office suite
- ability to multitask and prioritize effectively
- physical ability to stand and walk for long periods
- ability to handle objects up to 30 pounds
- attention to detail
- ability to work collaboratively within a team
- positive attitude and professionalism
Job Qualifications
- A two-year college or technical school degree in culinary arts, marketing, or other related job field
- two years of catering experience
- competency in Microsoft Word and Excel
- competency in phone and email etiquette
- ability to prioritize tasks, balance friendliness with efficiency, and maintain focus while multitasking
- have a current TIPS Certification and Food Handler’s Permit
- front-of-house skills such as serving, hosting, table setting, and basic cleaning skills
- good working knowledge of food quality, dietary restrictions, culinary sanitation and hygiene, and kitchen safety and food presentation
- be approachable, personable, and passionate
- ability to interpret policies and procedures
- proficient organization and planning skills
- solid communication skills, including verbal, written, and listening skills
- ability to professionally and appropriately handle conflict
- ability to accept constructive review and be accountable for one’s own success as well as the success of your team
- required to make logical, significant decisions using general, recognized skills and techniques
- possess integrity, a positive attitude, be mission-driven, and be self-directed
- commitment to working collaboratively
- continually strive to be product minded, customer minded, personnel minded, detail minded, consistent, and forward focused
- ability to work weekends, evenings, and holidays
Job Duties
- Follows established departmental and store policies and procedures
- assists the Cooking School Chef to ensure the cooking school is clean, well-maintained, and meets company standards of appearance
- assists the Cooking School Chef in managing the operations of the cooking school under the direction of the Store Director
- oversees the business and front-of-house operations under the direction of the Cooking School Chef and Store Director
- posting classes and events on the Harmons’ website
- communicating regularly with customers through written and verbal means
- maintaining class rosters, including guests’ dietary restrictions
- processing customer payments
- facilitating private events by communicating with the customers and Cooking School Chef, ensuring menus are decided, guest counts are verified, contracts are signed, and payment is taken in a timely manner
- ensuring an excellent customer experience in all classes and events
- tracking metrics as assigned by the Cooking School Chef, Store Director, and Cooking School Program Director
- setting up for, taking care of guests and assisting the chef during, and cleaning up after cooking school classes and events, unless not needed as deemed by the Cooking School Chef
- representing the cooking school at weekly manager meetings if the Cooking School Chef is unavailable
- delivers excellent customer service while acting as a point of contact and front-of-house manager for the cooking school classes and events
- actively promotes, and creatively and effectively markets cooking school classes and special events
- assists the Cooking School Chef in create new and exciting class content
- completes assigned tasks efficiently and in a timely manner
- works with the Cooking School Chef to continually improve cooking school performance and sales
- receives feedback from customers through surveys and other means regarding cooking school classes and special events
- sets a professional and positive example to others
- communicates effectively and works closely with the Cooking School Chef
- communicates openly and frequently with Store Director
- ensures company standards for safety, sanitation, and productivity are maintained
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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