Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Free cookies
employee discount
Paid Time Off
Pet insurance
Excellent training
Job stability
Achievable growth opportunities
Job Description
Insomnia Cookies is a renowned bakery and delivery company known for its warm, delicious cookies and a vibrant customer experience. Founded over 20 years ago by Seth Berkowitz in a college dorm room, the company has grown into a beloved brand with over 300 stores internationally. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies continues to revolutionize the cookie industry by offering innovative delivery services late into the night. The brand combines convenience, quality, and a fun, energetic atmosphere that appeals to cookie lovers and casual snackers alike. This commitment to excellence and customer satisfaction makes Insomnia Cookies a leader in the... Show More
Job Requirements
- Must be 18 years or older to be employed
- Prior experience in a customer service role preferred
- Able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Qualifications
- Prior experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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