Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Pay-on-Demand
Paid vacation
Paid Sick Time Off
Pet insurance
Interactive training
employee discount
FREE cookies with every shift
Achievable growth opportunities
Job Description
Insomnia Cookies is one of the fastest growing late-night sweet indulgence companies in the United States, renowned for delivering warm, delicious cookies and delightful customer experiences. Established with the mission to satisfy late-night cookie cravings, Insomnia Cookies has expanded rapidly across the country, building a strong brand presence with a loyal and enthusiastic customer base. The company specializes in offering bakery-quality cookies, brownies, and ice cream, all baked fresh and available late into the night. This unique selling proposition has made Insomnia Cookies a beloved brand for students, night owls, and anyone craving a sweet treat after hours. Insomnia Cookies... Show More
Job Requirements
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
- Must be able to lift up to 40 lb boxes of product
- At least 6 months of experience in a customer service focused role
Job Qualifications
- At least 6 months of experience in a customer service focused role
- Personable, genuine, and outgoing demeanor
- Customer service focused with a willingness to exceed guest expectations
- Great communication, organizational, and math skills
- Able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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