Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Flexible part-time work schedules
Pay-on-Demand
Paid vacation
Sick Time Off
Pet insurance
Interactive training
mentorship
Job stability
Achievable growth and promotion opportunities
employee discount
Free cookies
Job Description
Insomnia Cookies is a renowned bakery and delivery company that began from humble beginnings in a college dorm room by Seth Berkowitz. Over the past 20 years, it has blossomed into a leading brand with over 300 locations globally, known for serving warm, delicious cookies straight to customers' doors all day and late into the night. Headquartered in Philadelphia, Pennsylvania, Insomnia Cookies combines an innovative bakery concept with an outstanding delivery service, capturing the hearts of cookie lovers nationwide with its unique "sweet-easy" experience. The brand emphasizes customer delight, innovation, and quality, maintaining a rapidly growing footprint that includes flagship... Show More
Job Requirements
- At least 6 months of experience in a customer service focused role
- Personable, genuine, outgoing demeanor
- Customer service focused and willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Qualifications
- At least 6 months of experience in a customer service focused role
- Personable, genuine, outgoing demeanor
- Customer service focused and a willingness to exceed guest expectations
- Great communication, organizational and math skills
- Must be able to lift up to 40 lb boxes of product
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
Job Duties
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person and over the phone
- Bake our delicious cookies to perfection and a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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